Policies
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Legislation
Data Protection Act 2018
General Data Protection Regulation (Regulation (EU) 2016/679)
Related Policies
Whistleblowing
Social Networking
Safeguarding Children/Child Protection
Online Safety
This Policy describes the rights and responsibilities of staff using resources, such as computers, tablets, the internet, landline and mobile telephones, and other electronic equipment. It explains the procedures you are expected to follow and makes clear what is considered acceptable behaviour when using them. These devices are a vital part of our business and should be used in accordance with our policies in order to protect children, staff and families.
Security and passwords
All electronic devices will be password protected and passwords will be updated on a regular basis. Passwords for our systems are confidential and must be kept as such. You must not share any passwords with any other person; in particular you must not allow any other staff member to know or use our password.
Email
We expect all staff to use their common sense and good business practice when using email. As email is not a totally secure system of communication and can be intercepted by third parties, external email should not normally be used in relation to confidential transactions. Emails must not be used to send abusive, offensive, sexist, racist, disability-biased, sexual orientation based or defamatory material, including jokes, pictures or comments which are potentially offensive. Such use may constitute harassment and/or discrimination and may lead to disciplinary action up to and including summary dismissal. If you receive unwanted messages of this nature, you should bring this to the attention of your Manager.
Internet access
You must not use the internet facilities to visit, bookmark, download material from or upload material to inappropriate, obscene, pornographic or otherwise offensive websites. Such use constitutes misconduct and will lead to disciplinary action up to and including summary dismissal in serious cases.
Each employee has a responsibility to report any misuse of the internet or email. By not reporting such knowledge, the employee will be considered to be collaborating in the misuse. Each employee can be assured of confidentiality when reporting misuse.
Personal use of the internet, email and telephones
Any use of our electronic communication systems (including email, internet and telephones) for purposes other than the duties of your employment is not permitted.
Emergency personal calls need to be authorised by the manager and where possible, be made on your own personal mobile phone outside the nursery.
Disciplinary action will be taken where:
the privilege of using our equipment is abused; or
unauthorised time is spent on personal communications during working hours.
Data protection
When using any of our systems employees must adhere to the requirements of the General Data Protection Regulation 2018 (GDPR). For more information see our Data Protection and Confidentiality Policy.
Downloading or installing software
Employees may not install any software that has not been cleared for use by the manager onto our computers or systems. Such action may lead to disciplinary action up to and including summary dismissal in serious cases.
Using removable devices
Before using any removable storage media which has been used on hardware not owned by us (e.g. USB pen drive, CDROM etc.) the contents of the storage device must be virus checked.
This policy was adopted by The Little Kew Nursery on 2nd July 2024
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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Children learn about the natural world, its animals and other living creatures, as part of the Learning and Development Requirements of the Early Years Foundation Stage. This may include contact with animals, or other living creatures, either in the setting or on visits. We aim to ensure that this is in accordance with sensible hygiene and safety controls.
Procedures
Animals in the setting as pets
• We take account of the views of parents and children when selecting an animal or creature to keep as a pet in the setting, as well as any allergies or issues that individual children may have any animals or creatures.
We carry out a risk assessment with a knowledgeable person accounting for any hygiene or safety risks posed by the animal or creature.
We provide suitable housing for the animal or creature and ensure this is cleaned out regularly and is kept safely.
Our staff are knowledgeable of the pet’s welfare and dietary needs and ensure that the correct food is offered, at the right times.
We make arrangements for weekend and holiday care for the animal or creature.
We teach children the correct handling and care of the animal or creature and supervise them at all times.
We ensure that children wash their hands after handling the animal or creature and do not have contact with animal soil or soiled bedding.
We wear disposable gloves when cleaning housing or handling soiled bedding.
If animals or creatures are brought in by visitors to show the children, they are the responsibility of their owner.
The owner carries out a risk assessment, detailing how the animal or creature is to be handled and how any safety or hygiene issues will be addressed.
Visits from farms
Before a visit by a petting farm, we carry out a risk assessment - this may take account of safety factors listed in the farm’s own risk assessment, which should be viewed.
Children wash and dry their hands thoroughly after contact with animals.
We advise staff and volunteers who are, or may be, pregnant to avoid contact with ewes and to consult their GP before the visit. Legal framework
• The Management of Health and Safety at Work Regulations (1999) Further guidance
• Health and Safety Regulation...A Short Guide. (HSE 2003)This policy was adopted by The Little Kew Nursery on 2nd July 2024
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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At The Little Kew Nursery, we are committed to promoting regular attendance and punctuality, which are crucial for children’s learning, development, and well-being. We aim to:
Foster a warm, supportive, and welcoming environment.
Create a culture that values and encourages good attendance.
Work collaboratively with families to identify and overcome any barriers to attendance.
Safeguard children by monitoring attendance closely.
1. Why Attendance Matters
Regular attendance builds strong routines, secure attachments, and continuity—all essential for a child's social, emotional, and cognitive development.
Children learn and develop more from birth to five than at any other stage in life. Consistent attendance supports long-term academic success and positive well-being. Research shows that children who regularly attend early years settings are more likely to thrive both emotionally and academically when they transition to school.2. Attendance Expectations
We ask families to:
Bring children regularly and on time.
Avoid unnecessary absences.
Communicate clearly and promptly regarding any absence.
3. Reporting Absences
Planned Absences
If your child will be absent due to a planned event (e.g., vacation, family visit, etc.), please notify us at least 7 days in advance or as soon as possible.Unplanned Absences
If your child will be absent due to illness or unforeseen circumstances, please notify us as early as possible.Sickness
Children must be kept at home if they show any of the following:Fever
Vomiting or diarrhea (must be symptom-free for 48 hours before returning)
Unexplained rashes or contagious conditions
Severe cold symptoms (persistent cough, heavy nasal discharge, etc.)
Failure to Communicate
If we do not hear from you, we will attempt to make contact the same day. If no contact is made, we will follow up on the child’s return and document all efforts.
We will send a reminder for children with frequent or unexplained absences to ensure the continuity of care and address any concerns.4. Tardiness & Daily Routine
Our hours are 7:45 am to 6:00 pm.
Children should arrive and be picked up within agreed times (funded sessions and times agreed with families also). We ask that children be dropped off and picked up promptly at their scheduled times to ensure they receive the full benefit of their day and to help us maintain a smooth daily routine.
Frequent lateness (either arrival or pickup) may require a meeting to review schedules or explore additional support.
Please notify us in advance if you'll be late.5. Monitoring & Safeguarding
Attendance is carefully recorded and reviewed.
Patterns of frequent absence (attendance below 75%) may prompt a conversation or intervention.
If a child is involved with Social Care, unexplained absences will be reported to the relevant authority on Day 1.
Concerns around persistent absence will be escalated to our Designated Safeguarding Lead (DSL).
Poor attendance may indicate underlying challenges such as neglect or family stressors. We are committed to identifying and addressing these early.6. Supporting Families
We understand that barriers to attendance can include:
Illness (child or family)
Parental stress or mental health
Domestic issues (e.g., bereavement, separation)
Routine or sleep difficulties
We will work with families to understand and address challenges. This may include:
Regular key person communication
Tailored attendance support plans
Suggestions for routines, sleep hygiene, and healthy eating
For children with additional needs (e.g., EHCP, medical conditions, vulnerable status), we may implement additional supports to encourage good attendance.
7. Extended Absences & Funded Places
If a child is absent for more than 7 consecutive days without explanation, we will make contact to check on their well-being and review enrolment.
For government-funded places:
If attendance falls below 75% of the booked sessions, we reserve the right to offer the place to another family.
We may be required to report attendance records to the local authority for funding review.
8. Emergency Closures
In the case of emergency closures (e.g., adverse weather, public health, staff shortage):
Families will be informed as soon as possible via phone or email.
Refunds or make-up sessions will be considered on a case-by-case basis.
9. Returning After Absence
Upon return, especially after illness or extended absence, please provide a brief update on your child’s health and any relevant changes so we can support their reintegration smoothly.
10. Communication is Key
Clear, timely communication helps us offer the best support for your child. We are here to work with you, not against you, to ensure your child thrives.
If you have concerns about attendance, routines, or anything else, please speak with your child’s key person or the nursery management.Attendance Policy – The Little Kew Nursery
Adopted: 2nd July 2024
Signed by: Casey Gibson
Role of signatory (e.g., chair, director or owner): Director -
Our Vision
At The Little Kew Nursery, we believe children learn best in a safe, nurturing environment where positive behaviour is encouraged, and self-regulation is supported. Every child is unique, and we respond to behaviour in a way that reflects their age, stage of development, and individual needs.
Principles
• Behaviour is a form of communication.
• Children learn behaviour through relationships, modelling, routines, and guidance.
• Positive reinforcement is more effective than punishment.
• We support children to self-regulate their emotions and actions, helping them grow in confidence and resilience.
• Parents and carers are key partners in promoting positive behaviour.
Behaviour Expectations by Age
Babies (0–18 months)
• Babies communicate through sounds, crying, and body language.
• Staff will:
o Respond consistently and warmly to needs.
o Provide comfort and physical reassurance.
o Begin modelling calm responses to help babies feel secure.
Toddlers (18 months–2 years)
• Learning independence but with little impulse control.
• Staff will:
o Use distraction and redirection.
o Support turn-taking and sharing with simple language.
o Acknowledge feelings (“I can see you are sad”).
o Begin introducing feelings colours (e.g. “blue means sad, yellow means silly/wiggly”).
Preschool (2–3 years)
• Starting to develop empathy and early regulation.
• Staff will:
o Offer choices and explanations.
o Support problem-solving with peers.
o Introduce Zones of Regulation language with colours:
Blue Zone – tired, sad, not ready to play.
Green Zone – calm, ready to learn.
Yellow Zone – excited, silly, frustrated.
Red Zone – angry, out of control, unsafe feelings.
o Use visuals (posters, cards) so children can point to how they feel.
Older Preschool (3–4 years)
• Developing greater social understanding and self-control.
• Staff will:
o Use circle time and stories to talk about emotions and zones.
o Teach children strategies for each zone:
Blue – have a cuddle, read a book, rest.
Green – keep playing, share ideas, try something new.
Yellow – take deep breaths, use a sand timer, ask for help.
Red – go to a quiet space with an adult, calm down before rejoining play.
o Support reflection (“What zone were you in? What can help you next time?”).
o Encourage children to repair relationships after conflict.
Supporting Self-Regulation
We use a graduated approach:
1. Co-regulation – adults support children by staying close, naming feelings, and modelling calm.
2. Guided self-regulation – adults suggest and practise strategies using the Zones of Regulation.
3. Independent self-regulation – children begin to identify their zone and use strategies on their own.
Strategies We Use
• Zones of Regulation visuals throughout the nursery.
• Positive reinforcement (specific praise, encouragement).
• Modelling respectful communication and problem-solving.
• Consistent routines and boundaries.
• Safe, calming spaces (never used as punishment).
• Partnership with parents for consistency at home and nursery.
Challenging Behaviour
• Staff will stay calm, avoid negative labelling, and support children back to the green zone.
• Physical intervention will only ever be used to keep a child safe, in line with safeguarding policy.
• Children with persistent difficulties may receive an Individual Behaviour Plan, created with SENCO, parents, and external agencies.
Cultural Capital & Inclusion
• We respect and celebrate children’s diverse backgrounds and how behaviour is understood in different cultures.
• All children are supported to learn strategies to manage their feelings, preparing them for life and school.
Adopted: September 2024
Reviewed: September 2025
Signed: Casey Gibson, Director
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This document outlines the policy regarding the use of CCTV surveillance at The Little Kew Nursery.
The primary purposes of our CCTV system are to promote the health and safety of all children, staff, and visitors.
Our CCTV system currently comprises of fixed cameras situated strategically around the nursery, both inside and outside. It is important to note that cameras are not placed in toilets or changing areas to ensure the privacy and dignity of the children in our care. Nursery management has carefully considered the security needs of our perimeter, and the use of CCTV for this purpose has been deemed a justified measure.
The CCTV system is monitored centrally from the nursery ipad and recorded on to a memory card. This is only recorded during nursery hours. We are registered with the Information Commissioner under the terms of the Data Protection Act and adhere strictly to this legislation. Furthermore, our nursery complies with the Information Commissioner’s Office (ICO) CCTV Code of Practice to ensure the system is operated responsibly and ethically.
All authorised personnel who operate the CCTV system and employees who may have access to recorded images are fully informed of the correct procedures for accessing and handling this data. A copy of this full CCTV Policy is available upon request to all staff, parents, and visitors. It can also be found on our website and in the nursery’s policy file.
To ensure transparency, the locations of all CCTV cameras will be clearly indicated with adequate signage. These signs will be placed at each location where a camera is in operation and prominently displayed at all entrances to the nursery property.
All images captured by our CCTV system will be retained for a maximum period of 30 calendar days. An exception to this retention period will only be made if an image identifies a specific incident that requires further investigation. In such cases, the relevant footage will be retained specifically in the context of that investigation. All images and recordings are stored in a secure environment, and a detailed log of all access is maintained. Access to this stored footage is strictly restricted to authorised personnel only.
The registered person or the nursery manager holds the primary responsibility for supervising both access to and the maintenance of the CCTV system. In specific and limited circumstances, recordings may also need to be viewed by other designated individuals. When CCTV recordings are being viewed, access will be strictly limited to authorised individuals on a demonstrable need-to-know basis. All files are stored securely, and a log is kept of every instance a recording is accessed.
The recorded footage equipment are securely stored within a restricted area. Unauthorised access to this area is prohibited at all times, and the area will be kept locked whenever it is not occupied by authorised personnel. As mentioned, a comprehensive log of all access to footage is meticulously maintained.
Under the Data Protection Act and GDPR, individuals have the right to request access to any CCTV footage that pertains to them. Individuals wishing to submit a Subject Access Request (SAR) will be asked to provide sufficient information to allow us to accurately identify the relevant footage. This information may include the date, time, and specific location within the nursery.
The nursery is committed to responding to all valid Subject Access Requests within 14 calendar days of receiving the complete request. However, we reserve the right to refuse access to CCTV footage in instances where disclosure would potentially prejudice the legal rights and freedoms of other individuals or if it would jeopardise an ongoing investigation.
A record will be kept of the date of any disclosure made, along with full details of who the information was provided to, including their name and the organisation they represent, and the specific reason for their request.
In situations where footage contains images of third parties, the nursery will undertake appropriate measures to mask or otherwise protect the identities of those individuals to ensure their privacy is maintained in accordance with data protection legislation.
Any complaints or enquiries regarding the operation of the CCTV system within The Little Kew Nursery should be directed in the first instance to the nursery manager, who will address your concerns in accordance with this policy.
The nursery manager (or designated deputy) holds key responsibilities in ensuring the proper implementation and oversight of our CCTV system. These responsibilities include: ensuring the use of CCTV systems is consistently implemented according to this policy; overseeing and coordinating the use of CCTV monitoring for the safety and security of the nursery; evaluating all CCTV monitoring systems for ongoing compliance with this policy; ensuring that CCTV monitoring practices adhere to the highest standards of protection and privacy; regularly reviewing camera locations and being responsible for authorising the release of any information or recorded CCTV materials in strict compliance with this policy; maintaining a comprehensive record of all access to or release of any files or materials recorded or stored within the system (such as an access log); ensuring that the field of view from all fixed camera locations aligns with this policy, both internally and externally; confirming that all areas under surveillance do not infringe upon an individual’s reasonable expectation of privacy; and ensuring that external cameras are positioned and directed in a manner that is non-intrusive with regard to neighbouring residential properties, adhering to the principle of “Reasonable Expectation of Privacy.”
This policy was adopted by The Little Kew Nursery on 15th May 2025
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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We recognise that parents have a right to know that the information they share with us will be regarded as confidential, as well as to be informed about the circumstances when, and the reasons why, we are obliged to share information.
We record and share information about children and their families (data subjects) in line with the six principles of the General Data Protection Regulations (GDPR) (2018) which are further explained in our Privacy Notice that is given to parents at the point of registration.
The six principles state that personal data must be:
1. Processed fairly, lawfully and in a transparent manner in relation to the data subject.
2. Collected for specified, explicit and legitimate purposes and not further processed for other purposes incompatible with those purposes.
3. Adequate, relevant and limited to what is necessary in relation to the purposes for which data is processed.
4. Accurate and where necessary, kept up to date.
5. Kept in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the data is processed.
6. Processed in a way that ensures appropriate security of the personal data including protection against accidental loss, destruction or damage, using appropriate technical or organisational measures.
We are obliged to share confidential information without authorisation from the person who provided it, or to whom it relates, if it is in the public interest. That is when:
it is to prevent a crime from being committed or to intervene where one may have been, or to prevent harm to a child or adult; or
not sharing it could be worse than the outcome of having shared it
The responsibility for decision-making should not rely solely on an individual, but should have the back-up of the management team. The management team provide clear guidance, policy and procedures to ensure all staff and volunteers understand their information sharing responsibilities and are able to respond in a timely, appropriate way to any safeguarding concerns.
The three critical criteria are:
Where there is evidence that the child is suffering, or is at risk of suffering, significant harm.
Where there is reasonable cause to believe that a child may be suffering, or is at risk of suffering, significant harm.
To prevent significant harm arising to children and young people or adults, including the prevention, detection and prosecution of serious crime.
Procedures
Our procedure is based on the GDPR principles as listed above and the seven golden rules for sharing information in the Information Sharing Advice for practitioners providing safeguarding services to children, young people, parents and carers. We also follow the guidance on information sharing from the Local Safeguarding Children Board.
Our policy and procedures on Information Sharing provide guidance to appropriate sharing of information both within the setting, as well as with external agencies.
In our setting we ensure parents:
Receive a copy of our Privacy Notice and information about our Information Sharing Policy when starting their child in the setting and that they sign our Registration Form to say that they understand the circumstances in which information may be shared without their consent. This will only be when it is a matter of safeguarding a child or vulnerable adult;
have information about our Safeguarding Children and Child Protection Policy; and
have information about the other circumstances when information will be shared with external agencies, for example, with regard to any special needs the child may have or transition to school.
Our staff discuss concerns about a child routinely in supervision and any actions are recorded in the child’s file.
Our staff routinely seeks advice and support from the manager about possible significant harm.
Our Safeguarding Children and Child Protection Policy sets out the duty of all members of our staff to refer concerns to our manager or deputy, as designated person, who will contact children’s social care for advice where they have doubts or are unsure.
The Manager seeks advice if they need to share information without consent to disclose.
3.
We base decisions to share information without consent on judgements about the facts of the case and whether there is a legal obligation.
Our guidelines for consent are part of this procedure.
The manager is conversant with this and is able to advise staff accordingly.
4.
In our setting we;
record concerns and discuss these with our designated person and/or designated officer from the management team for child protection matters;
record decisions made and the reasons why information will be shared and to whom; and
follow the procedures for reporting concerns and record keeping as set out in our Safeguarding Children and Child Protection Policy.
5.
- Our Safeguarding Children and Child Protection Policy and Children's Records Policy set out how and where information should be recorded and what information should be shared with another agency when making a referral.
6.
- where it is decided that information is not to be shared that is recorded too.Where information is shared, we record the reasons for doing so in the child's file;
Consent
When parents choose our setting for their child, they will share information about themselves and their families. This information is regarded as confidential. Parents have a right to be informed that we will seek their consent to share information in most cases, as well as the kinds of circumstances when we may not seek their consent, or may override their refusal to give consent. We inform them as follows:
Our policies and procedures set out our responsibility regarding gaining consent to share information and when it may not be sought or overridden.
We may cover this verbally when the child starts or include this in our prospectus.
Parents sign our Registration Form at registration to confirm that they understand this. ▪ We ask parents to give written consent to share information about any additional needs their child may have, or to pass on child development summaries to the next provider/school.
We give parents copies of the forms they sign.
We consider the following questions when we assess the need to share:
– Have we properly recorded our decision?
Consent must be freely given and informed - that is the person giving consent needs to understand why information will be shared, what will be shared, who will see information, the purpose of sharing it and the implications for them of sharing that information as detailed in the Privacy Notice.
Consent may be explicit, verbally but preferably in writing, or implicit, implied if the context is such that sharing information is an intrinsic part of our service or it has been explained and agreed at the outset.
Consent can be withdrawn at any time.
We explain our Information Sharing Policy to parents.
Separated Parents
Consent to share need only be sought from one parent. Where parents are separated, this would normally be the parent with whom the child resides. Where there is a dispute, we will consider this carefully.
Where the child is looked after, we may also need to consult the Local Authority, as ‘corporate parent’ before information is shared.
All the undertakings above are subject to our paramount commitment, which is to the safety and well-being of the child. Please also see our Safeguarding Children
Legal Framework
General Data Protection Regulations (GDPR) (2018)
Human Rights Act (1998)
Further Guidance
Information Sharing: Advice for practitioners providing safeguarding services to children, young people, parents and carers (HM Government 2015)
What to do if you’re worried a child is being abused: Advice for practitioners (HM Government 2015)
Working together to safeguard children: A guide to inter-agency working to safeguard and promote the welfare of children (HM Government 2015)
This policy was adopted by The Little Kew Nursery on 2nd July 2024
Signed on behalf of the provider Name of signatory CASEY GIBSON
Role of signatory (e.g. chair, director or owner) DIRECTOR
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Our Curriculum Approach
Child-led: Activities are guided by children’s interests and needs.
Hands-on: We use real-life, practical experiences to make learning meaningful.
Cultural Capital: We give children opportunities they may not experience elsewhere – from cooking and gardening to celebrating different festivals and exploring nature.
Key Person Approach
Each child has a Key Person who:
Builds strong, trusting relationships with children and families.
Observes and plans for learning and development.
Works with colleagues to support next steps.
The Management Team ensures progress is tracked, staff are supported, and safeguarding and welfare needs are met.
Inclusion and Diversity
We are an inclusive setting where every child is supported. For children with SEND or EAL, we provide:
Individual learning plans embedded in daily routines.
Visual aids, structured routines and scaffolding.
Collaboration with parents, SENCO and external agencies.
Adaptations to ensure all children access learning.
We celebrate cultural diversity, promoting mutual respect and teaching children about different backgrounds, faiths, and experiences.
EYFS Framework
In line with the EYFS 2024, we ensure:
Consistency and quality so all children make progress.
A strong foundation for learning and development.
Effective partnerships with parents and carers.
Equality of opportunity for every child.
Our practice is shaped by four guiding principles:
Every child is unique.
Positive relationships build resilience and independence.
Enabling environments support learning.
Children learn at different rates and in different ways.
Characteristics of Effective Learning
We nurture the three characteristics of effective learning:
Playing and Exploring – curiosity, investigation, and “having a go”.
Active Learning – persistence, concentration, and celebrating success.
Creating and Thinking Critically – problem-solving, making links, and developing ideas.
Areas of Learning
We support development across all Prime Areas (Communication & Language, PSED, Physical Development) and Specific Areas (Literacy, Maths, Understanding the World, Expressive Arts & Design).
Learning Environment
Our environment is designed to be:
Inclusive – accessible to all children.
Inspiring – rich with opportunities to explore.
Innovative – offering new and exciting experiences.
Children are encouraged to:
Make independent choices and learn about consequences.
Build resilience, confidence and wellbeing.
Explore cultural traditions, festivals and stories.
Take part in eco-friendly practices such as recycling and gardening.
Observations, Planning & Assessment
Observations are recorded on Famly with photos and notes.
Short-term planning is flexible and based on interests and next steps.
Formative assessments track progress across EYFS areas.
The Progress Check at Age 2 and End of Year Reports summarise development.
Safeguarding and Staff Development
Safeguarding and welfare are at the heart of our curriculum.
Staff receive regular supervision, CPD and support.
Leadership ensures practice is monitored and continuously improved.
Confidentiality
All records are kept securely and in line with GDPR and our Confidentiality Policy.
Adopted: 2nd July 2024
Reviewed: 25th September 2025
Signed: Casey Gibson, Director -
All body fluids are to be disposed of wearing rubber gloves.
All materials and gloves used for the disposing of body fluids must be put in a sealed bag, then put in a refuse bag.
These bags are to be kept out of the reach of children. All staff are aware of how to dispose of body fluids safely.
All staff are aware of how to dispose of body fluids safely.
This policy was adopted by The Little Kew Nursery on 2nd July 2024
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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In accordance with the Department of Education ‘Early Education and Childcare – Statutory Guidance for Local Authorities’ – September 2014, this policy covers the provision of Early Education Funding (EEF) for 3 and 4-year olds attending Little Kew Nursery. This will also include Early Education Funding (EEF) for eligible 2-year olds and 9 month old funding.
This policy is written, and EEF delivered, within statutory and local authority guidelines and may be updated from time to time.
Eligibility
· All 3 and 4-year olds are entitled to 570 hours of free early education or childcare a year. (term time).
· Children become eligible the term after their third birthday.
· Eligible working parents or carers of children aged 9 months – 4 years can access 30 hours of free early education entitlement from the term after they turn 9 months. The first term of access will be autumn 2025 which commences 1 September 2025. To start accessing the entitlements from September parents must have an eligibility code by 31 August 2025. Families can find out if they are eligible and apply to HMRC for the 30 working entitlement hours by visiting Childcare Choices. (Term time).
· Some 2 year olds can access 15 hours of free early education entitlement from the term after they turn 2 if they are on a low income, in receipt of Disability Living Allowance or a looked after child, or previously looked after and have been adopted from care). Parents can check and apply for the entitlement on 2 Year Olds - Applying for Childcare Support
· 2 year old Entitlements can be accessed for a maximum of 15 hours per week, 38 weeks a year (term-time only).
· 3-4 year old universal entitlements can be accessed for a maximum of 15 hours per week, 38 weeks a year (term-time only).
· 3 and 4 year olds from working families can access an additional 15 hours of free early education entitlement from the term after they turn 3. This is known as the working entitlement or 30 hours. Families can find out if they are eligible and apply to HMRC for the 15 working entitlement hours by visiting Childcare Choices.
· Children in foster care may also be entitled to access the extended entitlement. Carers should email early.years@achievingforchildren.org.uk for further information about the application process.
· A child can start accessing the extended entitlement from the start of the funding term after they turn 3 years old and have received a valid working entitlement code from HMRC, whichever is later. Funding term start dates are 1 September, 1 January and 1 April. Parents must check their details are up to date and renew their code with HMRC every 3 months to continue accessing the 15 hours working entitlement.
· If parents fall out of eligibility or fail to renew the code with HMRC, the working entitlement will cease when the grace period end date of the code is reached. Grace period end dates will always fall at the funding term end date. Term end dates are:
- 31 August
- 31 December
- 31 March
· If a child attends more than one setting/childcare provider, delivery can be shared over two providers.
· For all funding parents should completed and signed Parental Authorisation Form (you can request this from The little Kew nursery).
In some cases if a child moves settings during the term The Little Kew Nursery can negotiate with the previous/next provider to make a pro rata payment to each other.
Should you have any queries please speak to the owner.
Alternatively you can contact the Achieving for Children Early Years Team at: early.years@achievingforchildren.org.ukThis policy was adopted by The Little Kew Nursery on 7th September 2025
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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Statement of intent
We aim to make the care and safety of the children and staff our ultimate duty. Daily risk assessments will be checked and adhered to. Risk assessment will also be made as appropriate.
In the case of a serious accident, illness or injury or death, Ofsted will be notified, RIDDOR (reporting of injuries, diseases and dangerous occurrences regulations 2013) will also be notified.
At the time of admission, parents sign a consent form (Medical Card), giving staff permission to administer treatment in the case of an emergency.
Procedures
Staff and managers will check the premises each morning before set-up, following the risk assessment and setting up policy.
Emergency exit doors will be bolted but not locked during the session.
Kitchen person will follow the guidelines for kitchen use, to promote health and safety for the children and staff.
Fire drills take place regularly each term. These drills are also for practising vacating the premises quickly, in case of an unforeseen emergency.
Procedures we have in place to prevent unauthorised persons entering the building
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outside doors with access to the premises to be kept bolted;
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no unauthorised person should be allowed on the premises unattended;
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if a visitor calls at the door, the visitor should remain outside, the door bolted, until the visitor is verified;
visitor to sign in and sign out in the visitors’ book;
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all visitors on the premises will have to be accompanied by a member of staff at all times during their visit.
Collection of children
Parents/carers must notify the person at the door if someone else is picking up their child. This information is then put in the diary. If the person collecting is not known to us, a password will be requested before the child is allowed to go. If someone comes to collect a child and we have not been informed by the parent/carer we will then contact the parent/carer to get their permission to let the child go and ask for photo ID.
This policy was adopted by The Little Kew Nursery on 2nd July 2024
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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Policy Statement
The Little Kew Nursery is committed to the safety and wellbeing of all children, staff and visitors. We have clear fire prevention measures and emergency evacuation procedures in place which are known and understood by all staff.
Fire Prevention
We aim to reduce the risk of fire through the following measures:
Smoke alarms are installed throughout the premises and are checked regularly, with batteries replaced when required.
Fire extinguishers (including CO₂ in the kitchen and main areas) and fire blankets are provided.
The nursery is a non-smoking environment and matches are kept out of reach of children.
Fire exits are clearly marked, easily accessible and never obstructed.
Fire doors are clearly identified and kept closed and unobstructed at all times.
Daily health and safety checks are carried out.
Fire evacuation drills are practised termly and recorded in the fire log book.
All staff, students and volunteers are informed of fire procedures during induction.
Health and safety is promoted with children through age-appropriate learning activities.
Electrical appliances are switched off when not in use unless designed to remain on (e.g. fridges/freezers).
Electrical equipment is regularly checked and faulty items are removed and replaced.
All furniture and soft furnishings comply with fire safety regulations.
Bins are emptied daily to reduce fire risk.
Fire Evacuation Procedure
In the event of a fire or fire alarm activation:
Staff will stop all activities immediately.
The building will be evacuated quickly and calmly via the nearest safe exit.
Staff will not stop to collect personal belongings.
Fire extinguishers will only be used by trained staff if it is safe to do so and does not delay evacuation.
Staff Responsibilities
The attendance register will be taken out by Arousa Chaudhry or Casey Gibson.
A designated member of staff (Arousa Chaudhry or Casey Gibson) will check toilets and all rooms before exiting the building, where safe to do so.
Staff will ensure all children are safely guided to the evacuation point.
The senior member of staff will call emergency services from the nursery mobile phone once safely outside.
Assembly Point
All children and staff will assemble at the designated fire assembly point, which is a safe distance from the building.
Staff will:
Carry out a full headcount of children and staff.
Check the attendance register against children present.
Reassure and comfort children.
Ensure no one re-enters the building until the Fire Service confirms it is safe.
Communication with Parents
Parents will be informed as soon as possible in the event of a fire evacuation or incident.
Review of Procedures
After each fire drill, staff will review the effectiveness of procedures and discuss any improvements required. Any actions will be recorded and addressed promptly.
Policy Information
This policy is reviewed annually or sooner if required.
Adopted: 12/09/2024
Last Reviewed: 25/06/2026
Signed on behalf of The Little Kew NurseryName: Casey Gibson
Role: Director -
The little Kew nursery is located in The Barn Church hall. We have no connection with the Church. The Church do also rent out the space at weekends for various events and we ensure our resources are packed away. The main hall is also in use on the following days and times:
Thursdays 16:30 Karate term time only.
Fridays sometimes Karate at 17:00pm term time only.
On Thursday afternoon we will limit how many children we have in the preschool and toddler room as they will be sharing the baby room with the babies (6 months – 23 months). We will set up the room for afternoon tea, where the children will all eat together. Once tea is finished the children will have circle time together/ story reading. Children will be escorted to the toilet by a member of staff as sometimes parents of the children doing Karate are on site. This bathroom is sole use for the nursery and is kept locked if not in use. The baby room is also locked with a thumb lock so they can still vacate without a key incas of fire. These parents do not have access into the baby room and we will also ensure a member of staff is available to keep checking the door to ensure this is locked. The Karate teacher has an enhanced DBS and is on the update service, this is checked every 6 months.
On Friday afternoon we will limit how many children we have in the preschool and toddler room as they will be sharing the baby room with the babies (6 months – 23 months). We will set up the room for afternoon tea, where the children will all eat together. Once tea is finished the children will have circle time together/ story reading. Children will be escorted to the toilet by a member of staff as sometimes parents of the children doing Karate are on site. These parents do not have access into the baby room and we will also ensure a member of staff is available to keep checking the door to ensure this is locked. The Karate teacher has an enhanced DBS and is on the update service, this is checked every 6 months.
Policy created 24th October 2024
Date to be reviewed 24th October 2025
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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Policy Statement
At The Little Kew Nursery we recognise that good health and hygiene practices are essential to protecting the wellbeing of all children, staff and visitors.
We are committed to maintaining a clean, safe and welcoming environment and to reducing the risk of infection through effective hygiene routines, cleaning procedures and staff modelling of good practice.
We follow current guidance from the UK Health Security Agency (UKHSA) and relevant early years best practice to ensure our procedures remain up to date.
Promoting Good Hygiene
We promote good hygiene practices at all times through:
Teaching children about the importance of handwashing and cleanliness in an age-appropriate way.
Encouraging handwashing with liquid soap and running water for at least 20 seconds before eating, after toileting, after outdoor play, and after messy activities.
Supporting children to develop independence in personal hygiene routines.
Staff modelling good hygiene behaviour at all times.
Using tissues and wipes appropriately and ensuring safe disposal.
Hand Hygiene Procedure
All children, staff and visitors are expected to wash their hands:
On arrival at nursery
Before eating or handling food
After using the toilet or changing nappies
After outdoor play
After coughing, sneezing or wiping noses
After contact with bodily fluids
Alcohol-based hand gel may be used as an additional measure but is not a replacement for handwashing.
Cleaning and Infection Control
We maintain a high standard of cleanliness throughout the nursery to reduce the spread of infection.
We will ensure:
A daily cleaning schedule is in place covering all rooms and areas of the nursery.
Frequently touched surfaces (e.g. door handles, tables, taps, light switches) are cleaned regularly throughout the day.
Toys, equipment and resources are cleaned and disinfected on a regular rota.
Dressing up clothes, soft furnishings and fabric resources are washed regularly.
Toilets and wash areas are checked and cleaned throughout the day.
Spills are cleaned immediately using appropriate cleaning products.
Ventilation is maintained by opening windows and doors where safe to do so.
In the event of an outbreak of infection, enhanced cleaning procedures will be implemented immediately.
Bodily Fluids and Nappy Changing
Staff will follow strict hygiene procedures when dealing with bodily fluids, including:
Wearing disposable gloves and aprons when changing nappies or dealing with bodily fluids.
Cleaning and disinfecting all affected areas immediately.
Double-bagging and disposing of soiled nappies securely in external bins.
Bagging and returning soiled clothing to parents.
Ensuring staff wash hands thoroughly after each change or clean-up.
Illness and Exclusion
We ask parents and carers to keep children at home if they are unwell or showing signs of infectious illness.
Children should not attend nursery if they have:
Vomiting or diarrhoea (must remain away for at least 48 hours after last episode)
A high temperature or fever
Suspected contagious illness
Children may be asked to return home if they become unwell during the nursery day.
Environmental Hygiene
We ensure the nursery environment remains safe and hygienic by:
Maintaining clean floors and surfaces at all times.
Ensuring bins are emptied daily.
Keeping sand, water and sensory materials clean and changed regularly in line with risk assessments.
Ensuring food preparation and eating areas are cleaned before and after use.
Promoting good ventilation throughout the setting.
Health Promotion
We promote children’s understanding of healthy living through:
Daily routines and modelling by staff
Stories, songs and discussions about hygiene and health
Encouraging healthy eating and drinking water throughout the day
Supporting independence in personal care
Staff Responsibilities
All staff are responsible for:
Maintaining high standards of personal hygiene.
Following cleaning schedules and infection control procedures.
Reporting any concerns relating to cleanliness or infection risks.
Supporting children to develop good hygiene habits.
Related Policies
This policy should be read alongside:
Sickness and Illness Policy
Medication Policy
Mealtime Policy
Safeguarding Policy
Policy Review
This policy will be reviewed annually or sooner if required due to changes in legislation or guidance.
Policy Adopted: 2 July 2024
Last Reviewed: July 2026Signed on behalf of The Little Kew Nursery
Name: Casey Gibson
Role: Director -
Statement of Intent
The Little Kew Nursery Health and Safety General Standards
Our setting believes that the health and safety of children is of paramount importance. We make our setting a safe and healthy place for children, parents, staff and volunteers.We operate a no-smoking policy.
We aim to make children, parents, staff and volunteers aware of health and safety issues and to minimise the hazards and risks to enable the children to thrive in a healthy and safe environment.
The Designated Person for health and safety is: Casey Gibson
Insurance Cover
We have public liability insurance and employer’s liability insurance. The certificate for public liability is displayed on the notice board in the entrance hall.
Illness and Accident – First Aid and Medication
The Little Kew Nursery ensures all members of staff are trained as first aiders who are on the premises at all times during nursery hours with valid certificates. If a member of staff starts at the little Kew nursery and they do not have a valid first aid certificate this will be done within th first 3 months of employment.
Our first aid kit complies with the Health and Safety (First Aid) Regulations.
It is easily accessible to adults and is kept out of the reach of children. This is checked regularly to ensure it is fully stocked and in date.At the time of admission parents sign a consent form (Medical Card) giving staff permission to treat a child in case of an emergency.
Accident Record Book
Is kept safely and is accessible. All staff know where it is kept and know how to complete it. Accidents will be recorded and signed by the parents or carer. A copy will be given to the parent or carer and a copy will be put in the child’s file.
Sickness
Our policy for the exclusion of ill or infectious children is discussed with parents. This includes procedures for contacting parent – or other authorised adults – if a child becomes ill while at the setting.
We do not provide care for children who are unwell, have a temperature, sickness and diarrhoea or who have an infectious disease.
After a case of diarrhoea and sickness has finished the child must stay away for a further two days (48 hrs).Administration of Medication
Only prescribed medication may be administered and Calpol with parents sign a permission slip for us to give on registration if a child h gets a fever in our care. It must be in-date and prescribed for the current condition. Children taking prescribed medication must be well enough to attend the setting. Parents give prior written permission for the administration of medication. The administration is recorded.
Outdoor Area
Our outdoor area is securely fenced.
Our outdoor area is checked for safety and cleared of debris before it is used. Our outdoor sandpit is covered when not in use and is cleaned regularly.
All outdoor activities are supervised at all times.Hygiene
We access information to ensure that we keep up to date with the latest recommendations.
Our daily routines encourage the children to learn about personal hygiene.
We have a daily cleaning routine for the setting, which includes the halls, kitchen and toilets and a cleaner who comes in every day.We have a separate area (disabled toilet) for nappy changing and disposal facilities for nappies.
We implement good hygiene practices by:
- cleaning tables between activities;
- cleaning and checking toilets regularly;
- wearing protective clothing – such as aprons and disposable gloves – as appropriate;
- providing sets of clean clothes;
- providing tissues and wipes.
Activities and Resources
Equipment and resources are checked to ensure that they are safe for the ages and stages of the children currently attending the setting.
The layout of play equipment allows adults and children to move safely and freely between activities.All equipment is regularly checked for cleanliness and safety, and any dangerous items are repaired or discarded.
All materials, including paint and glue, are non-toxic.
Sand is clean and suitable for children’s play.Physical play is constantly supervised.
Children are taught to handle and store tools safely.
Children learn about health, safety and personal hygiene through the activities we provide and the routines we follow.
Any faulty equipment is removed from use and is repaired. If it cannot be repaired it is discarded.This policy was adopted by The Little Kew Nursery on 2nd July 2024
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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Inclusion is a process of identifying, understanding and breaking down barriers to participation and belonging. Inclusive early years practice is about anticipating, paying attention, responding to and reflecting on the needs and interests of all children. A commitment to inclusion should permeate all aspects of the design of educational programmes and the structuring of environments, as well as shaping every interaction with children, parents and other professionals (Birth to 5 Matters, 2021).
Statement of intent
At The Little Kew Nursery we take great care to treat each individual as a person in their own right, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all staff, children and families according to their individual needs. Discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation has no place within our nursery.
A commitment to implementing our inclusion and equality policy is part of each employee’s job description. Should anyone believe that this policy is not being upheld, it is their duty to report the matter to the attention of the Manager at the earliest opportunity.
Appropriate steps will then be taken to investigate the matter and if such concerns are well-founded, the nursery’s disciplinary policy will be followed.
The legal framework for this policy is based on:
Special Education Needs and Disabilities Code of Practice 2015
Children and Families Act 2014
Equality Act 2010
Childcare Act 2006
Children Act 2004
Care Standards Act 2002
Special Educational Needs and Disability Act 2001.
The nursery and staff are committed to:
Recruiting, selecting, training and promoting individuals on the basis of occupational skills requirements. In this respect, the nursery will ensure that no job applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation
Creating a working environment free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued
Providing a childcare place, wherever possible, for children who may have special educational needs and/or disabilities or are deemed disadvantaged according to their individual circumstances
Making reasonable adjustments for children with special educational needs and disabilities to remove barriers and improve access for all
Striving to promote equal access to services and projects by taking practical steps (wherever possible and reasonable), such as ensuring access to people with additional needs and by producing materials in relevant languages and media for all children and their families
Providing a secure environment in which all our families are listened to, children can flourish and all contributions are valued
Including and valuing the contribution of all families to our understanding of equality, inclusion and diversity
Providing positive non-stereotypical information
Continually improving our knowledge and understanding of issues of equality, inclusion and diversity and training all staff about their rights and responsibilities under the inclusion and equality policy.
Regularly reviewing, monitoring and evaluating the effectiveness of inclusive practices to ensure they promote and value diversity and difference and that the policy is effective and practices are non-discriminatory
Making inclusion a thread which runs through the entirety of the nursery, for example, by encouraging positive role models through the use of toys, imaginary play and activities, promoting non-stereotypical images and language and challenging all discriminatory behaviour (see dealing with discriminatory behaviour policy).
Admissions/service provision
The nursery is accessible to all children and families in the local community and further afield through a comprehensive and inclusive admissions policy.
The nursery will strive to ensure that all services and projects are accessible and relevant to all groups and individuals in the community within targeted age groups.
Recruitment
Recruitment, promotion and other selection exercises such as redundancy selection will be conducted on the basis of merit, against objective criteria that avoids discrimination. Shortlisting will be done by more than one person, where possible.
All members of the selection group are committed to the inclusive practice set out in this policy and will have received appropriate training in this regard.
Application forms are sent out along with a copy of the equal opportunities monitoring form. Application forms do not include questions that potentially discriminate on the grounds specified in the statement of intent.
Vacancies are generally advertised to a diverse section of the labour market. Advertisements avoid stereotyping or using wording that may discourage particular groups from applying.
At interview, no questions are posed which potentially discriminate on the grounds specified in the statement of intent. All candidates are asked the same questions and members of the selection group will not introduce nor use any personal knowledge of candidates acquired outside the selection process. Candidates are given the opportunity to receive feedback on the reasons why they were not successful.
We may ask questions (Under the Equality Act 2010) prior to offering someone employment in the following circumstances:
To establish whether the applicant will be able to comply with a requirement to undergo an assessment (i.e. an interview or selection test)
Too establish whether the applicant will be able to carry out a function that is intrinsic to the work concerned
To monitor diversity in the range of people applying for work
To take positive action towards a particular group – for example offering a guaranteed interview scheme
You require someone with a particular disability because of an occupational requirement for the job.
The National College for Teaching and Leadership provides further guidance specific to working with children, which we follow:
Providers have a responsibility to ensure that practitioners have the health and physical capacity to teach and will not put children and young people at risk of harm. The activities that a practitioner must be able to perform are set out in the Education (Health Standards England) Regulations 2003. Providers are responsible for ensuring that only practitioners who have the capacity to teach remain on the staff team.
People with disabilities or chronic illnesses may have the capacity to teach, just as those without disabilities or medical conditions may be unsuitable to teach. Further information on training to teach with a disability is available from the DfE website.
Successful applicants offered a position may be asked to complete a fitness questionnaire prior to commencing the programme. Providers should not ask all-encompassing health questions, but should ensure that they only ask targeted and relevant health-related questions, which are necessary to ensure that a person is able to teach.
Staff
It is our policy not to discriminate in the treatment of individuals. All staff are expected to co-operate with the implementation, monitoring and improvement of this and other policies. They are expected to challenge language, actions, behaviours and attitudes which are oppressive or discriminatory on the grounds specified in this policy and recognise and celebrate other cultures and traditions. All staff are expected to participate in equality and inclusion training.
Staff will follow the ‘Dealing with Discriminatory Behaviour’ policy where applicable to report any discriminatory behaviours observed.
Training
The nursery recognises the importance of training as a key factor in the implementation of an effective inclusion and equality policy. All new staff receive induction training including specific reference to the inclusion and equality policy. The nursery strives towards the provision of inclusion, equality and diversity training for all staff on a regular basis.
Early learning framework
We follow the Early Years Foundation Stage and ensure that all learning opportunities offered in the nursery encourage children to develop positive attitudes to people who are different from them. Our curriculum encourages children to empathise with others and to begin to develop the skills of critical thinking.
We do this by:
Identifying a key person to each child who will ensure that each child’s care is tailored to meet their individual needs and continuously observe, assess and plan for their learning and development
Listening to children (verbally and non-verbally) and making children feel included, valued and good about themselves
Ensuring that we know what each child knows and “can do” and have equal access to tailored early learning and play opportunities
Reflecting the widest possible range of communities in the choice of resources
Avoiding stereotypical or derogatory images in the selection of materials
Acknowledging and celebrating a wide range of religions, beliefs and festivals
Creating an environment of mutual respect
Supporting children to talk about their feelings and those of others, manage emotions and develop empathy
Helping children to understand that discriminatory behaviour and remarks are unacceptable
Knowing children well, being able to meet their needs and know when they require further support
Ensuring that all early learning opportunities offered are inclusive of children with special educational needs and/or disabilities and children from disadvantaged backgrounds
Ensuring that children whose first language is not English have full access to our early learning opportunities and are supported in their learning
Working in partnership with all families to ensure they understand the policy and challenge any discriminatory comments made
Ensuring the medical, cultural and dietary needs of all children are met and help
Children to learn about a range of food and cultural approaches to meal times and to respect the differences among them.
Parent/carer information and meetings
Information about the nursery, its activities, experiences, resources are shared with parents/carers as well as information about their child’s development. This is given in a variety of ways according to individual needs (written, verbal and translated), to ensure that all parents can access the information they need.
Wherever possible, meetings are arranged to give all families opportunities to attend and share information about their child.
We also consult with parents/carers regularly about the running of the nursery and ask them to contribute their ideas.
This policy was adopted by The Little Kew Nursery on 2nd July 2024
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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At The Little Kew Nursery we believe that all children need contact with familiar, consistent carers to ensure they can grow and develop socially and emotionally. At times children need to be cuddled, encouraged, held and offered physical reassurance.
Intimate care routines are essential throughout the day to meet children’s basic needs. This may include nappy changing, supporting children with toileting, changing clothes, and giving first aid treatment and specialist medical support, where required.
In order to maintain the child’s privacy, we will carry out the majority of these actions on a one-to-one basis, wherever possible, by the child’s key person with the exception of first aid treatment which must be carried out by a qualified first aider.
We wish to ensure the safety and welfare of children during intimate care routines and safeguard them against any potential harm as well as ensuring the staff member involved is fully supported and able to perform their duties safely and confidently. We aim to support all parties through the following actions:
Promoting consistent and caring relationships through the key person system in the nursery and ensuring all parents understand how this works
Ensuring all staff undertaking intimate care routines have suitable enhanced DBS checks
Training all staff in the appropriate methods for intimate care routines and arranging specialist training where required, i.e. paediatric first aid training, specialist medical support
Ensuring children are afforded privacy during intimate care routines whilst balancing this with the need to safeguard children and staff. No nappies will be changed or intimate routines behind closed doors
Conducting thorough inductions for all new staff to ensure they are fully aware of all nursery procedures relating to intimate care routines
Following up procedures through supervision meetings and appraisals to identify any areas for development or further training
Working closely with parents on all aspects of the child’s care and education as laid out in the Parents as Partners Policy. This is essential for intimate care routines which require specialist training or support. If a child requires specific support the nursery will arrange a meeting with the parent to discover all the relevant information relating to this to enable the staff to care for the child fully and meet their individual needs
Ensuring all staff have an up-to-date understanding of safeguarding/child protection and how to protect children from harm. This will include identifying signs and symptoms of abuse and how to raise these concerns as set out in the safeguarding/child protection policy
Operating a whistleblowing policy to help staff raise any concerns about their peers or managers; and helping staff develop confidence in raising worries as they arise in order to safeguard the children in the nursery
Conducting working practice observations on all aspects of nursery operations to ensure that procedures are working in practice and all children are supported fully by the staff. This includes intimate care routines
Conducting regular risk assessments on all aspects of the nursery operation including intimate care and reviewing the safeguards in place. The nursery has assessed all the risks relating to intimate care routines and has placed appropriate safeguards in place to ensure the safety of all involved.
If any parent or member of staff has concerns or questions about intimate care procedures or individual routines, please see the manager at the earliest opportunity.
This policy was adopted by The Little Kew Nursery on 2nd July 2024
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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Statement of Intent
Our nursery is committed to providing high-quality care and education for every child. We recognise the importance of the Key Person approach in supporting children’s emotional security, safeguarding, learning, and overall well-being. Each child is assigned a Key Person from the very beginning of their nursery journey. This trusted adult forms a secure relationship with the child and their family, ensuring that all children feel safe, valued, and able to thrive.
Aims of the policy
To build secure, trusting relationships between children, families, and staff.
To ensure each child’s care and learning needs are understood, planned for, and regularly reviewed.
To promote safeguarding and welfare through a consistent, responsive, and familiar adult.
To support children’s emotional well-being, resilience, and positive behaviour.
To celebrate diversity, inclusion, and equal opportunities in all aspects of nursery life.
The Role of the Key Person
Each child is assigned a Key Person prior to starting at the nursery.
The Key Person is responsible for:
Supporting settling-in and transitions.
Building strong relationships with parents and carers.
Observing, assessing, and planning for the child’s individual learning and development in line with the EYFS.
Monitoring the child’s welfare, safeguarding needs, and emotional well-being.
Encouraging positive behaviour through role modelling, praise, and consistency.
While the Key Person has a lead role, the whole nursery team shares responsibility for every child’s safety and care.
Safeguarding and Welfare
Key Persons act as the first point of contact for parents regarding welfare and safeguarding concerns.
All staff follow the nursery’s Safeguarding Policy and report any concerns immediately to the Designated Safeguarding Lead (DSL).
The Key Person ensures children’s health, safety, and individual care needs are consistently met, working closely with families and external professionals where necessary.
Learning and Development
The Key Person observes and assesses children’s progress in all areas of the EYFS.
They plan next steps tailored to each child’s interests, abilities, and stage of development.
They ensure children experience a broad, balanced curriculum that supports curiosity, creativity, and independence.
Parents are kept fully informed of progress through regular updates, learning journals, and parent meetings.
Inclusion and Equal Opportunities
The Key Person values and respects every child’s background, culture, and individuality.
They ensure that learning opportunities are inclusive and accessible for all, including those with additional needs or English as an additional language (EAL).
Where appropriate, they liaise with the Special Educational Needs Coordinator (SENCO) to ensure personalised support.
Behaviour and Emotional Well-being
The Key Person fosters positive relationships by being a consistent, calm, and supportive presence.
They encourage children to develop independence, self-regulation, and respect for others.
They model and promote kindness, fairness, and empathy in all interactions.
Partnership with Parents
Parents are valued as children’s first and most important educators.
The Key Person builds open, respectful, and supportive relationships with families.
Parents are encouraged to share information, contribute to learning journeys, and celebrate achievements.
Monitoring and Review
The effectiveness of the Key Person system is monitored regularly by management.
Feedback from staff, parents, and children informs ongoing improvements.
This policy will be reviewed annually to ensure it reflects best practice and statutory requirements.
Adopted: 2nd September 2025
Signed: Casey Gibson, Director
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At The Little Kew Nursery we have all day sessions. Parents can collect their child from the nursery flexibly within this time period asking them to be no later 6pm. We understand that some parents may arrive earlier to collect their child, this is acceptable. However, the full fees still remain in place for the allocated session times.
We give parents information about the procedures to follow if they expect to be late. These include:
• Calling the nursery as soon as possible to advise of their situation and expected time of arrival
• Agreeing a safety password with the nursery in advance to be used by anyone collecting a child who is not the parent (designated adult)
• Asking a designated adult to collect their child wherever possible
• Informing the nursery of this person’s identity so the nursery can talk to the child if appropriate. This will help to reduce or eliminate any distress caused by this situation
• If the designated person is not known to the nursery staff, the parent must provide a detailed description of this person, including their date of birth where known. This designated person must know the individual child’s safety password in order for the nursery to release the child into their care. This is the responsibility of the parent.
If a child has not been collected from the nursery after a reasonable amount of ½ hour has been allowed for lateness, we initiate the following procedure:
• The nursery manager will be informed that a child has not been collected
• The manager will check for any information regarding changes to normal routines, parents’ work patterns or general information. If there is no information recorded, the manager will try to contact the parents on the telephone numbers provided for their mobile, home or work. If this fails, the manager will try the emergency contacts shown on the child’s records
• The manager/staff member in charge and one other member of staff must stay behind with the child (if outside normal operating hours). During normal operating times, the nursery will plan to meet required staff ratios. If the parents have still not collected the child, the manager will telephone all contact numbers available every 10 minutes until contact is made. These calls will be logged on a full incident record
• In the event of no contact being made after one hour has lapsed, the person in charge will ring the local authority children’s social services emergency duty team
• The nursery will inform Ofsted as soon as convenient
• The two members of staff will remain in the building until suitable arrangements have been made for the collection of the child
• The child’s welfare and needs will be met at all times and to minimise distress staff will distract, comfort and reassure the child during the process
• In order to provide this additional care a late fee of £10 per hourwill be charged to parents. This will pay for any additional operational costs that caring for a child outside their normal nursery hours may incur.
* For the purpose of this publication the term ‘parents’ will be used to describe all types of primary caregivers, such as biological and adoptive parents, foster carers and guardians.
This policy was adopted by The Little Kew Nursery on 2nd July 2026
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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This procedure is to be used in the event of an emergency requiring all children and staff to remain inside the building. Examples include:
A dangerous dog or wild animal roaming nearby.
A potentially dangerous intruder seen on or near the nursery grounds.
A chemical spill from a nearby COMAH site.
The police advising the nursery to initiate a lockdown.
Lockdown Signal
The code word “Lockdown” (partial or full) will be shared verbally with staff.
Indoor Signal: The internal phones in the Baby Room or the Toddler/Pre-school area will ring repeatedly for two short rings.
Outdoor/Garden Signal: Staff will blow three long, loud blasts on the emergency whistle to indicate an immediate return to the building.
1. Room Staff (Baby, Toddler, and Pre-school Rooms)
If you are outside:
On hearing the three whistle blasts, immediately guide all children back to the building via the nearest safe entrance.
Do not stop to collect toys or personal belongings.
Lock the door behind the last person if no other children or staff remain outside.
If you are inside:
Move the children back to their designated rooms quickly and calmly.
Lock all external doors immediately (unless other children/staff are actively approaching from outside).
Close all windows, blinds, and curtains. Leave the door window blind until last to monitor the corridor.
Turn off lights, interactive whiteboards, and computer screens.
A designated team member must check and lock the nearest internal doors, including access doors to nappy-changing rooms, sleep rooms, or staff kitchens.
When locking a door, do not lock out anyone you can see coming. Stay by the door until all are safely inside.
Securing the Children:
Seat children away from windows and doors.
Move to internal areas with fewer or no windows, such as sensory areas, changing areas, toilets, or internal quiet spaces.
Take an immediate register to check that all children and staff are accounted for.
Retrieve the room’s phone, switch it to silent, and keep it with you. Do not use it unless communicating an emergency to management.
Do not log into nursery email. Keep your full attention on keeping the children quiet and calm. Management will communicate via phone or direct radio if safe to do so.
2. Admin / Office & Floating Staff
Secure the Main Entrance: Lock the main entrance door immediately from the internal reception controls.
Secure Adjoining Areas: One member of staff must lock any adjoining internal doors, including the door leading to the outdoor play areas attached to the Toddler/Pre-school room.
Cover Windows: Lower all reception blinds and hatches.
Call Emergency Services: Call 999 immediately. State the nursery name, address, and the nature of the threat.
Take Cover: Place the office telephone on the floor and remain out of sight beneath desks.
Silent Devices: Retrieve mobile phones and set them to silent (turn off vibrate).
Parent Communication: Send a pre-drafted emergency text/app broadcast to parents. Text template: "The nursery is currently operating an emergency lockdown procedure. All children and staff are safe inside. Please DO NOT come to the nursery or call the office, as we must keep phone lines free for emergency services. We will update you as soon as it is safe to do so."
3. All Clear
The Lockdown Manager (Nursery Manager or Deputy) will continuously assess the situation alongside emergency services.
Staff will remain in their secure positions until notified of the ‘All clear’ with the verbal signal: “All clear.”
Never accept an "All clear" message via text, email, or from an unfamiliar voice. It must be delivered in person by the Lockdown Manager or the police.
4. Evacuation During a Lockdown
If a fire or other hazard requires evacuation during a lockdown, the fire alarm will sound.
Staff must wait approximately 20 seconds before evacuating. This allows management to verify if the alarm is genuine or if it has been activated by an intruder to force people outside.
Management will check the fire alarm zone before confirming evacuation via the internal phone system.
If the alarm stops after a short duration, do not evacuate unless it sounds again or you receive direct instructions from management.
5. Review and Drills
This lockdown policy will be reviewed annually or following any relevant incident.
Lockdown drills will be conducted at least once every term (three times a year) to ensure all staff, including temporary and bank staff, are familiar with the code words, whistle signals, and safe zones. Records of these drills will be kept in the main office logs.
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At The Little Kew Nursery we aim to ensure that no member of the team is left alone working in either a room alone or within the building at any time. However, there may be occasions when this isn’t always possible due to:
• Toilet breaks
• Lunch cover
• Nappy changes
• Comforting a child that may be unwell in a quiet area
• Following a child’s interest, as this may lead staff away with a child to explore an area
• Supporting children in the toilet area that may have had an accident
• The duties some team members have, e.g. management, opening and closing the setting, carrying out cleaning or maintenance at the settings and staff operating outside operating hours.
We always ensure that our staff: child ratios are maintained.
On the rare occasions, that lone working within a room does take place we ensure that a specific risk assessment is completed prior to lone working taking place, this includes:
• how staff can manage with a variety of tasks such as talking to parents and supervising children safely
• That each member of staff required to work alone has the required qualification/training and/or skills for the role; e.g. holds a level 3 qualification, paediatric first aid, safeguarding and child protection training and basic food hygiene
• That staff members working alone are competent in their role
• That the staff member can call on others in an emergency, including procedures if there was a fire evacuation
• There are procedures in place to check in on the staff member and cover for breaks
• The member of staff and children are safeguarded at all times (relating to safeguarding/child protection policies)
• Ratios are maintained at all times.
Public liability insurance for lone working will be sought where applicable.
Staff members responsibilities when left in the building alone:
• To make a member of the management aware of when they are working and make plans to check in at their expected time of completion of the work
• To ensure they have access to a telephone at all times in order to call for help if they need it, or for management to check their safety if they are concerned
• Ensure that the building remains locked so no one can walk in unidentified
• Report any concerns for working alone to the management as soon as is practicably possible.
Management’s responsibilities when left in the building alone:
• To ensure staff working alone are competent and confident to carry out any safety procedures e.g. fire evacuation
• To ensure that the employee has the ability to contact them or a member of the team event if their lone working is outside normal office hours (i.e. access to a phone, contact numbers of someone they can call)
• To check that the employee has someone they can contact in the event of an emergency, and the numbers to call
• To ensure that employees have the ability to access a telephone whilst lone working
• If reporting in arrangements have been made and the employee does not call in, to follow it up.
Risk assessments are also completed for these occasions including hazards and risks and how these are controlled.
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Lost or Missing Child Policy
Policy statement
Children’s safety is our highest priority, both on and off the premises. Every attempt is made, through carrying out the exit/entrance procedure, to ensure the security of children is maintained at all times. In the unlikely event of a child going missing, our missing child procedure is followed.
Procedure for a child going missing on the premises.
As soon as it is noticed that a child is missing, the group leader/staff alerts the managers.
Carry out a thorough search for the child in all areas inside the setting and in the garden including all rooms, cupboards, toilets, outside buildings and sheds ensuring all gates/fencing are still secure.
Report the missing child to the police on 999 and then call parent.
Remain calm and do not let the other children become anxious or worried. The register is checked to make sure no other child has also gone astray.
If the child lives within walking distance of the setting, make the journey on foot in order to see if the child has attempted to walk home, whilst doing so ask any adults met if they have seen a child walking alone.
Maintain child ratios.
When the child is found, we will:
Talk to the child about the incident bearing in mind that he/she may be unaware of having done anything wrong, or alternatively, may also have been afraid and distressed and may be in need of comfort.
Discuss with all the children about keeping themselves safe, ensuring they understand they must not leave the premises or hide or go out of an adult’s sight without telling them where they are going and why.
Reinforce with the children what is expected of them whilst they are in our care.
Review any behaviour management strategies accordingly.
Meet with the parents to sensitively discuss the incident and provide reassurance.
Conduct a risk assessment, review safety and security procedures (including the procedure for visitors) and make the necessary changes.
Review the routines and supervision of children.
Record the incident in the incident book.
Inform the setting’s public liability insurance company.
Report the incident to RIDDOR (The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995) if appropriate. Tel 0845 300 9923 www.hse.gov.uk/riddor
Inform OFSTED in writing.
Inform the Local Authority Early Years and Childcare Team by telephone.
Work with the local authority who can offer advice and guidance.
If the case warrants a police investigation we will co-operate fully. In this case, the police will handle all aspects of the investigation.
Social services may be involved if it seems likely that there has been a safeguarding children issue to address.
Procedure for a Child Going Missing While on an Outing
• If a child is found to be missing during an outing, the group leader will immediately alert all staff and gather the remaining children in a safe, designated area.
• A headcount will be taken and one member of staff will carry out a swift but thorough search of the immediate surroundings while maintaining sight of the group whenever possible.
• The outing leader will notify venue staff or security for assistance. If the child is not found within a few minutes, the police will be contacted on 999, followed by a call to the child’s parent/carer and the nursery management.
• Staff will remain calm and reassure the other children, ensuring the required ratios are maintained at all times.
• When the child is found, the incident will be managed sensitively, parents will be informed, and a full review of risk assessments, supervision strategies, and outing procedures will be carried out. The incident will be recorded and any required notifications (including Ofsted and the Local Authority) will be completed in line with statutory requirements.This policy was adopted by The Little Kew Nursery on 2nd July 2024
Reviewed: 16th November 2025
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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We believe that children and parents are entitled to expect courtesy and prompt, careful attention to their needs and wishes.
We welcome suggestions on how to improve our setting and will give prompt and serious attention to any concerns about the running of the setting.
We anticipate that most concerns will be resolved quickly, by an informal approach with the appropriate member of staff. If this does not achieve the desired result, we have a set of procedures for dealing with concerns.
We aim to bring all concerns about the running of our setting to a satisfactory conclusion for all of the parties involved.
Procedures
All settings are required to keep a written record of any complaints that reach stage two and above, and their outcome. This is to be made available to parents, as well as to Ofsted inspectors on request.
A full procedure is set out in the Pre-school Learning Alliance publication Complaint Investigation Record (2012) which acts as the 'summary log' for this purpose.
Making a Complaint
Stage 1
Any parent who has a concern about an aspect of our setting's provision talks over his/her concerns with our Manager first of all.
Most complaints should be resolved amicably and informally at this stage.
We record the issue, and how it was resolved, in the child’s file.
Stage 2
If this does not have satisfactory outcome or if the problem recurs the parent moves this stage of the procedure by putting the concerns or complaint in writing.
For parents who are not comfortable with making written complaints there is a template form for recording complaints in the Complaint Investigation Record; the form may be completed by the Manager and signed by the parent.
Our setting stores all information relating to written complaints from parents in the child's personal file. However, if the complaint involves a detailed investigation, our Manager may wish to store all information relating to the investigation in a separate file designated for this complaint.
When the investigation to the complaint is completed our manager meets with the parents to discuss the outcome.
We inform parents of the outcome of the investigation within 28 days of him/her making the complaint.
When the complaint is resolved at this stage, we log the summative points in our Complaint Investigation Record, which is made available to Ofsted on request.
Stage 3
If the parent is not satisfied with the outcome of the investigation he or she requests a meeting with our Manager and the Chair. The parent may have a friend or partner present if they prefer and our Manager should have the support of the management team.
An agreed written record of the discussion is made, as well as any decision or action to take as a result. All of the parties present at the meeting sign the record and receive a copy of it.
This signed record signifies that the procedure has concluded. When the complaint is resolved at this stage, we log the summative points in our Complaint Investigation Record.
Stage 4
If at the stage three meeting the parents cannot reach a agreement with us we invite an external mediator to help to settle the complaint. This person should be acceptable to both parties, listen to both sides and offer advice. A mediator has no legal powers, but can help us to define the problem, review the action so far and suggest further ways in which it might be resolved.
Staff or volunteers within the preschool learning alliance are appropriate persons to be invited to act as mediators.
The mediator keeps all discussions confidential. S/he can hold separate meetings with our staff and the parent, if this is decided to be helpful. The mediator keeps an agreed written record of any meetings that are held and of any advice s/he gives.
Stage 5
When the mediator has concluded her/his investigations, a final meeting between the parent and our manager and chair, is held. The purpose of this meeting is to reach a decision on the action to be taken to deal with the complaint. The mediator's advice is used to reach this conclusion. The mediator is present at the meeting if all parties think this will help a decision to be reached.
A record of this meeting, including the decision on the action to be taken, is made. Everyone present at the meeting signs the record and receives a copy of it. This signed record signifies that the procedure has concluded.
The role of the Office for Standards in Education, Children’s Services and Skills (Ofsted), the Local Safeguarding Children Board and the Information Commissioner’s Office
Parents may approach Ofsted directly at any stage of this complaints procedure. In addition, where there seems to be a possible breach of the setting's registration requirements, it is essential to involve Ofsted as the registering and inspection body with a duty to ensure the Safeguarding and Welfare Requirements of the Early Years Foundation Stage are adhered to.
Parents can complain to Ofsted by telephone on in writing at:
Ofsted National Business Unit, Piccadilly Gate, Store Street, Manchester M1 2WD Tel: 0300 123 1231
These details are displayed on our setting’s notice board.If a child appears to be at risk, we follow the procedures of the Local Safeguarding Children Board.
In these cases, both the parent and our setting are informed and our Managers work with Ofsted or the Local Safeguarding Children Board to ensure a proper investigation of the complaint, followed by appropriate action.
The Information Commissioner’s Office (ICO) can be contacted if you have made a complaint about the way your data is being handled and remain dissatisfied after raising your concern with us. For further information about how we handle your data, please refer to the Privacy Notice given to you when you registered your child at [our/my] setting. The ICO can be contacted at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or ico.org.uk.
Records
A record of complaints in relation to our setting, or the children or the adults working in our setting, is kept for at least three years; including the date, the circumstances of the complaint and how the complaint was managed.
The outcome of all complaints is recorded in our Complaint Investigation Record, which is available for parents and Ofsted inspectors to view on request
This policy was adopted by The Little Kew Nursery on 2nd July 2024
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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Policy Statement
The Little Kew Nursery recognises that staff may be required to undertake manual handling as part of their daily duties, particularly when lifting, carrying and supporting babies and young children. We are committed to reducing the risk of injury to both staff and children by ensuring safe manual handling practices are followed at all times.
We recognise that lifting and carrying babies and young children differs from lifting static loads. Our manual handling training reflects the specific techniques required when working in an early years setting.
All staff are expected to follow this policy and use safe manual handling techniques to minimise the risk of injury.
Training
All employees will receive manual handling training as part of their induction or as soon as reasonably practicable after commencing employment. Refresher training will be provided periodically and whenever changes to working practices or equipment make this necessary.
Staff must not undertake manual handling tasks unless they have received appropriate instruction and training.
Preventing Injuries
The Little Kew Nursery recognises that the most effective way to prevent manual handling injuries is to eliminate or reduce hazardous lifting wherever possible.
We will:
Assess manual handling activities regularly.
Reorganise work areas to minimise unnecessary lifting.
Provide suitable equipment where appropriate.
Encourage children who are developmentally able to use steps to access changing tables and other equipment rather than being lifted.
Carry out individual risk assessments where manual handling cannot be avoided.
Risk assessments will consider:
The task being carried out.
The load being moved (including babies and children).
The working environment.
The individual's capability.
Any additional risks, including pregnancy or existing medical conditions.
Safe Manual Handling Procedures
Before carrying out any manual handling task, staff should:
Think about the task and plan the lift.
Consider the size, weight and shape of the load.
Decide where the load is being moved to.
Ensure they can see clearly throughout the lift.
Remove any trip hazards or obstructions.
Check lighting is adequate.
Wear suitable clothing and footwear.
Use appropriate Personal Protective Equipment (PPE) where required.
Use suitable equipment, such as trolleys or steps, wherever available.
Ask for assistance if the load is too heavy or awkward to move safely.
Where two people are lifting together, they should agree the lifting method beforehand and nominate one person to lead the lift.
Carrying Babies and Young Children
Whenever possible:
Encourage children who are able to climb safely onto changing units using steps.
Ask older children to move into a position where they can be lifted safely.
Encourage children to hold onto the adult whilst being lifted.
Carry children close to the body rather than on one hip.
Avoid carrying children over long distances wherever possible.
Support babies fully using both arms where they are unable to support themselves.
Avoid carrying other items whilst carrying a child.
If a child becomes distressed or struggles whilst being carried, safely place them down before attempting to lift again.
Students should not routinely carry babies or children.
Pregnant employees will have an individual pregnancy risk assessment completed and may be advised to avoid lifting babies or children where this is necessary to protect their health and safety.
Correct Lifting Technique
Staff should always:
Stand close to the load with feet shoulder-width apart.
Place one foot slightly in front of the other for balance.
Bend the knees rather than the back.
Keep the back as straight as possible.
Tuck the chin in slightly.
Obtain a firm grip.
Keep shoulders level.
Avoid twisting whilst lifting.
Lift smoothly using the strength of the legs.
Keep the load close to the body throughout the lift.
Moving and Lowering Loads
When moving a child or other load:
Walk carefully and ensure the route is clear.
Keep the child or load close to the body.
Avoid twisting whilst carrying.
Lower the child or load by bending the knees.
Take care to avoid trapping fingers or toes.
Ensure the child or load is safely positioned before releasing your grip.
Safe Working Practices
Staff should:
Avoid lifting from floor level wherever possible.
Avoid lifting above shoulder height.
Minimise repetitive lifting.
Rotate physically demanding tasks where possible.
Take appropriate rest breaks.
Plan tasks in advance.
Use teamwork whenever appropriate.
The Working Environment
The nursery will ensure that:
Floors are clean, dry and free from hazards.
Lighting is sufficient.
Workspaces are organised to reduce unnecessary lifting.
Suitable equipment is available and maintained.
Temperatures are comfortable for safe working.
Individual Responsibilities
Employees are responsible for:
Following their manual handling training.
Using safe lifting techniques at all times.
Reporting any concerns regarding unsafe manual handling practices.
Informing the Nursery Manager if they have a medical condition or injury that may affect their ability to undertake manual handling safely.
Reporting all manual handling accidents, injuries and near misses immediately.
Pregnancy and Medical Conditions
Employees who are pregnant or have a medical condition that may affect their ability to carry out manual handling safely must inform the Nursery Manager so that an appropriate risk assessment can be completed.
Reasonable adjustments will be made wherever practicable to reduce the risk of injury.
Reporting Injuries
Any injury, strain, sprain, accident or near miss resulting from manual handling must be reported immediately to the Nursery Manager and recorded in accordance with the nursery's Accident Reporting Procedure.
Manual handling tasks and risk assessments will be reviewed following any reported incident.
Monitoring and Review
This policy will be reviewed annually or sooner if legislation, guidance or working practices change, or following any incident involving manual handling.
Policy Adopted: 2 July 2024
Last Reviewed: June 2026
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Policy Statement
At The Little Kew Nursery we promote the good health of all children attending nursery and take necessary steps to prevent the spread of infection.
We ensure that children who are unwell are cared for appropriately and that medication is only administered in line with clear procedures to safeguard children and staff.
If a child requires medication, we will obtain full information about their needs and ensure records are kept up to date.
Administration of Medication
We follow strict guidelines when administering any medication in the nursery.
Medication will only be administered where:
Written parental consent has been provided.
The medication is prescribed for the named child.
The medication is in its original container with clear English instructions.
The dosage and instructions are clearly stated.
Prescription Medication
Prescription medication will only be administered when:
It has been prescribed by a doctor, dentist, nurse or pharmacist.
It is prescribed for the named child only.
It is in its original packaging with clear dosage instructions.
Where reasonably possible, the first dose should be given at home before attendance at nursery.
Parents/carers must complete and sign a medication form for each course of medication.
Written consent may cover a full course of medication only if:
The medication remains unchanged.
The dosage remains the same.
Any change requires a new form to be completed.
Parents/carers must inform the nursery immediately if:
A dose has already been given at home.
There are any changes to dosage or instructions.
Administration Procedures
At the time of administration:
A trained staff member will administer the medication as prescribed.
Another staff member will check and witness where possible.
Details will be recorded on the medication form.
Parents/carers will sign when collecting the child to confirm doses given.
If a child refuses medication, this will be recorded and parents will be informed.
Non-Prescription Medication
Non-prescription medication will only be administered in limited circumstances and where parental consent has been given in advance.
This may include:
Liquid paracetamol (e.g. Calpol)
Antihistamine (e.g. Piriton)
Nappy cream (e.g. Sudocrem)
Non-prescription medication will only be given:
In line with manufacturer instructions
Following parental written consent
When the nursery is unable to contact parents in an emergency situation
The nursery will not administer aspirin or any medication containing aspirin unless prescribed by a doctor.
Temperature and Illness
If a child’s temperature reaches 38°C or above, staff will:
Contact parents/carers immediately to request collection
Seek permission to administer Calpol if consent is in place
If parents cannot be reached and prior consent exists, Calpol may be administered
The child must remain at home until their temperature has returned to normal
This is in line with the nursery Sickness & Illness Policy.
Vomiting and Diarrhoea
Children must be excluded from nursery for 48 hours from the last episode of vomiting or diarrhoea, in line with infection control guidance.
Medication will not be used to suppress symptoms so that a child can attend nursery.
Emergency Medication
An emergency supply of medication such as:
Fever relief (Calpol)
Antihistamine (Piriton)
may be stored at nursery where parental consent has been provided.
All emergency medication will be:
In date
Clearly labelled
Stored securely
Checked regularly by a designated first aider
Injections, Pessaries and Suppositories
The nursery will not administer injections, pessaries or suppositories unless:
Staff have received specific training for that individual child
Written medical guidance has been provided
All staff involved are competent and confident to do so
Where required, the nursery will work with parents and health professionals to arrange appropriate training.
Medication for Staff
Staff must only work when they are fit to do so.
Staff must inform management if:
They are taking medication that may affect their ability to work safely
They feel unwell or unsafe to care for children
Medication that may cause drowsiness or impairment must be reported to the Nursery Manager.
Where required, a fitness to work decision may be made following discussion and/or occupational health advice.
Staff medication must be:
Stored securely and separately from children’s areas
Clearly labelled with the staff member’s name
Storage of Medication
All medication must:
Be in its original container
Be clearly labelled with the child’s name
Have legible instructions
Be stored securely out of reach of children
Refrigerated medication must be stored in a locked or inaccessible fridge.
Emergency medication (e.g. inhalers, EpiPens) will be stored securely but accessible to trained staff at all times.
Refusal to Administer Medication
The nursery reserves the right to refuse administration of medication if:
Consent has not been provided
Instructions are unclear
Medication is out of date or altered
It is not safe or appropriate to administer
Record Keeping
All medication administered will be recorded, including:
Name of child
Name of medication
Dose given
Time given
Staff member administering
Parent signature on collection
This policy was adopted by The Little Kew Nursery on 2nd July 2024
Date reviewed June 2026
Signed on behalf of the provider Name of signatory CASEY GIBSON
Role of signatory (e.g. chair, director or owner) DIRECTOR
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Policy Statement
At The Little Kew Nursery we believe that mealtimes should be happy, relaxed and social occasions for children and staff alike. We promote positive interactions and encourage children to enjoy food in a calm, welcoming environment.
We are committed to providing healthy, nutritious and balanced meals and snacks that meet each child's individual needs and support their growth, development and wellbeing.
Our Commitment
The Little Kew Nursery will ensure that:
A balanced and healthy breakfast, lunch, tea and two daily snacks are provided for children attending a full day.
Menus are planned in advance and follow current Department for Education guidance for early years settings. Menus are rotated regularly and reflect seasonal produce, cultural diversity and a variety of foods. Menus are displayed for parents and carers to view.
All allergens are clearly identified alongside each menu.
Meals and snacks are nutritious and balanced, limiting foods high in sugar, salt, saturated fat and artificial additives where possible.
A variety of fresh fruit and vegetables are offered throughout the day in line with current nutritional guidance.
Parents and children are encouraged to contribute ideas when reviewing menus.
Only milk and water are provided as drinks to promote good oral health. Fresh drinking water is available and accessible at all times. Children are regularly encouraged to drink water throughout the day, particularly during warm weather.
Good oral health is promoted by encouraging healthy food choices, reducing sugary foods and drinks, and supporting children to develop positive eating habits.
Individual Dietary Requirements
We respect every child's individual dietary needs.
Before a child starts at nursery we obtain information from parents regarding:
Food allergies
Food intolerances
Medical dietary requirements
Religious or cultural dietary requirements
Food preferences
Where appropriate, an individual risk assessment and care plan will be completed in partnership with parents and relevant health professionals.
Staff take great care to prevent cross-contamination of allergens and ensure that children with allergies are seated safely where appropriate.
Children are encouraged to learn about allergies and safe eating in an age-appropriate way, including understanding why food should never be shared.
No child will ever be made to feel different because of their dietary needs or allergies.
Positive Mealtimes
We believe mealtimes are valuable learning opportunities.
Staff will:
Sit with children wherever possible.
Model good table manners.
Encourage conversation and social interaction.
Support children to say "please" and "thank you".
Encourage children to make healthy choices.
Help children to develop independence by serving themselves where appropriate.
Support children in pouring drinks and feeding themselves according to their stage of development.
Respect children's appetites and food preferences without pressure.
Food will never be used as a reward or punishment.
If a child does not wish to eat part of their meal, staff will respond positively without creating anxiety around food. Children who choose not to eat at mealtime will be offered food again later in the day where appropriate.
Children are encouraged to try new foods but will never be forced to eat.
Children are always given sufficient time to eat at their own pace.
Portion sizes are appropriate to each child's age and stage of development.
Cultural Diversity
We celebrate and respect cultural diversity by:
Providing foods from different cultures.
Including familiar foods from children's home backgrounds where possible.
Introducing children to new foods and flavours.
Respecting different cultural and religious eating practices.
Choking Prevention
The Little Kew Nursery takes all reasonable steps to minimise the risk of choking.
We will:
Ensure children are always seated whilst eating and drinking.
Never allow children to walk, run or play whilst eating.
Prepare food appropriately for children's ages and stages of development, including cutting grapes, cherry tomatoes and large blueberries lengthways, removing stones from fruit and avoiding foods that present a higher choking risk where appropriate.
Closely supervise all children during meals and snacks.
Never leave a child alone whilst eating or drinking.
Ensure all staff hold appropriate Paediatric First Aid training, including responding to choking incidents.
Food Brought into Nursery
To help protect children with allergies and ensure food safety, parents and carers must not bring food, cakes, sweets or other treats into the nursery to share with other children unless specifically requested by the nursery for a planned activity.
Food Hygiene
All staff involved in preparing, serving or handling food will receive appropriate food hygiene training and refresher training as required.
Food will be prepared, stored and served safely in accordance with current food hygiene legislation and best practice.
Communication with Parents
Parents are provided with weekly menus via the nursery website.
Parents of younger children receive daily information about their child's food and drink intake.
We welcome feedback from families regarding menus and individual dietary requirements.
Food Poisoning
In the unlikely event of suspected food poisoning affecting two or more children attending the nursery, we will notify Ofsted as soon as reasonably practicable, and in any event within 14 days. We will also notify the appropriate public health authorities and follow all guidance provided.
Monitoring and Review
This policy will be reviewed annually or sooner if legislation, guidance or nursery practice changes.
Policy Adopted: 2 July 2024
Last Reviewed: July 2026
Signed on behalf of The Little Kew Nursery
Name: Casey Gibson
Role: Director
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Policy Statement
At The Little Kew Nursery we believe that regular outings and visits provide valuable opportunities for children to explore the wider community, develop confidence, extend their learning and enjoy new experiences. We are committed to ensuring that all outings are carefully planned and carried out safely.
The safety and wellbeing of every child is our highest priority. All outings will be organised in accordance with the Early Years Foundation Stage (EYFS) statutory framework and supported by appropriate risk assessments.
Parental Consent
Written parental consent is obtained before a child attends any outing away from the nursery premises. This consent is included within the nursery registration and starter pack.
Parents will be informed of any planned outings and any additional information required.
Planning Outings
Most outings are planned in advance; however, there may occasionally be opportunities to take children out to experience spontaneous learning opportunities, such as observing changes in the weather or events within the local community.
Before every outing, staff will complete a specific risk assessment which will consider:
The destination.
The number and ages of children attending.
Staffing levels.
Individual children's needs.
Medical requirements and allergies.
Weather conditions.
The method of transport.
Emergency arrangements.
All risk assessments must be authorised by Casey Gibson or Arousa Chaudhry before the outing takes place.
Staffing Ratios
Appropriate staffing ratios will be determined following the risk assessment and may exceed the statutory EYFS minimum requirements where necessary.
As a guide, The Little Kew Nursery will generally operate the following enhanced ratios during outings:
Babies – 1 adult to 2 children
Toddlers – 1 adult to 3 children
Pre-school – 1 adult to 3 children
Additional staff or volunteers may accompany outings where appropriate.
Supervision
Children will remain under close supervision at all times.
Staff will:
Carry out headcounts before leaving the nursery.
Carry out regular headcounts throughout the outing.
Carry out headcounts before leaving the venue.
Carry out headcounts before returning to the nursery.
Carry out a final headcount on arrival back at the nursery.
Children will be reminded of safety expectations in an age-appropriate manner before leaving the nursery.
Clothing
Children and staff will wear high-visibility vests where appropriate to help ensure they remain easily identifiable.
Children should be dressed appropriately for the weather and planned activities. Parents are encouraged to provide suitable clothing, including waterproof coats, wellington boots, sun hats or warm clothing where necessary.
The nursery will follow its Sun Safety Policy during periods of hot weather.
Equipment Taken on Outings
Staff will take appropriate equipment based on the destination and length of the outing, including where appropriate:
Nursery mobile phone.
Fully stocked first aid kit.
Emergency contact details.
Medication and healthcare plans.
Drinking water.
Snacks where appropriate.
Spare clothing, nappies and wipes where required.
Medication will be transported securely and administered in accordance with the nursery's Medication Policy.
Medical Emergencies
In the event of an emergency requiring hospital treatment:
An ambulance will be called immediately.
A suitably qualified member of staff will accompany the child to hospital.
The accompanying member of staff will remain with the child until a parent or legal guardian arrives.
The nursery will contact the child's parents or emergency contacts as soon as possible.
The accompanying staff member will keep the nursery informed using the nursery mobile phone where practicable.
Lost Child Procedure
Should a child become separated from the group during an outing, staff will immediately follow the nursery's Lost Child Procedure.
The safety of all children will remain the priority while staff follow the agreed emergency procedures.
Food and Drink
Where outings extend over meal or snack times, healthy snacks and drinking water will be taken where appropriate.
All dietary requirements and allergies will be carefully considered before any food is provided.
Transport
Where transport is used, it will comply with current road safety legislation.
Appropriate child restraints and car seats will be used where legally required, and all children will be supervised throughout the journey.
Record Keeping
Details of every outing will be recorded and retained by the nursery.
Records will include:
Date of outing.
Destination.
Staff attending.
Children attending.
Risk assessment.
Method of transport.
Departure and return times.
Any incidents or accidents.
Monitoring and Review
This policy will be reviewed annually or sooner if legislation, guidance or nursery practice changes.
Policy updated: July 26
Signed on behalf of The Little Kew Nursery
Name: Casey Gibson
Role: Director
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Introduction
We are committed to ensuring that any personal data we hold about you and your child is protected in accordance with data protection laws and is used in line with your expectations.
This privacy notice explains what personal data we collect, why we collect it, how we use it and how we protect it.
What personal data do we collect?
We collect personal data about you and your child to provide care and learning that is tailored to meet your child’s individual needs. We also collect information in order to verify your eligibility for free childcare as applicable.
Personal details that we collect about your child include:
• your child’s name, date of birth, address, health and medical needs, development needs, and any special educational needs.
Where applicable we will obtain child protection plans from social care and health care plans from health professionals.
We will also ask for information about who has parental responsibility for your child and any court orders pertaining to your child.
Personal details that we collect about you include:
• your name, home and work address, email address, phone numbers, emergency contact details, and family details.
This information will be collected from you directly in the registration form. If you apply for up to 30 hours free childcare, we will also collect:
• your national insurance number or unique taxpayer reference (UTR), if you’re self- employed. We may also collect information regarding benefits and family credits that you are in receipt of.
Why we collect this information and the legal basis for handling your data
We use personal data about you and your child in order to provide childcare services and fulfil the contractual arrangement you have entered into. This includes using your data to:
contact you in case of an emergency
to support your child’s wellbeing and development
to manage any special educational, health or medical needs of your child whilst at our setting
to carry out regular assessment of your child’s progress and to identify any areas of concern
to maintain contact with you about your child’s progress and respond to any questions you may have
to process your claim for up to 30 hours free childcare (only where applicable)
to keep you updated with information about our service
With your consent, we will also record your child’s activities for their individual learning record. This may include photographs and videos. You will have the opportunity to withdraw your consent at any time, for images taken by confirming so in writing.
We have a legal obligation to process safeguarding related data about your child should we have concerns about their welfare. We also have a legal obligation to transfer records and certain information about your child to the school that your child will be attending (see Transfer of Records policy).
Who we share your data with
In order for us to deliver childcare services we will also share your data as required with the following categories of recipients:
Ofsted – during an inspection or following a complaint about our service
banking services to process cheque/ direct debit payments
the Local Authority (where you claim up to 30 hours free childcare as applicable)
the government’s eligibility checker (as above)
our website provider (photographs only)
How do we protect your data?
We protect unauthorised access to your personal data and prevent it from being lost, accidentally destroyed, misused, or disclosed by:
• Any data held on devices is password protected. Any hard copies of data are kept in locked cupboards in a locked office.
How long do we retain your data?
We retain your child’s personal data for up to 3 years after your child no longer uses our setting, or until our next Ofsted inspection after your child leaves our setting. Medication records and accident records are kept for longer according to legal requirements. Your child’s learning and development records are maintained by us and handed to you when your child leaves.
In some instances (child protection, or other support service referrals) we are obliged to keep your data for longer if it is necessary to comply with legal requirements (see our Children’s and Provider Records policies).
Your rights with respect to your data
You have the right to:
request access, amend or correct your/your child’s personal data
request that we delete or stop processing your/your child’s personal data, for example where the data is no longer necessary for the purposes of processing; and
request that we transfer your, and your child’s personal data to another person
If you wish to exercise any of these rights at any time or if you have any questions, comments or concerns about this privacy notice, or how we handle your data, please contact us. If you continue to have concerns about the way your data is handled and remain dissatisfied after raising your concern with us, you have the right to complain to the Information Commissioner Office (ICO). The ICO can be contacted at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or ico.org.uk/
Changes to this notice
We keep this notice under regular review. You will be notified of any changes where appropriate.
This policy was adopted by The Little Kew Nursery on 2nd July 2024
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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Extremism – the Prevent Duty
Working Together to Safeguard Children (2018) defines extremism. It states “Extremism goes beyond terrorism and includes people who target the vulnerable – including the young – by seeking to sow division between communities on the basis of race, faith or denomination; justify discrimination towards women and girls; persuade others that minorities are inferior; or argue against the primacy of democracy and the rule of law in our society.
Extremism is defined in the Counter Extremism Strategy 2015 as the vocal or active opposition to our fundamental values, including the rule of law, individual liberty and the mutual respect and tolerance of different faiths and beliefs. We also regard calls for the death of members of our armed forces as extremist”
Under the Counter-Terrorism and Security Act 2015 we have a duty to safeguard at risk or vulnerable children under the Counter-Terrorism and Security Act 2015 to have “due regard” to the need to prevent people from being drawn into terrorism and refer any concerns of extremism to the police (If you are in a Prevent priority areas the local authority will have a Prevent lead who can also provide support, add contact details here).
Children can be exposed to different views and receive information from various sources. Some of these views may be considered radical or extreme. Radicalisation is the way a person comes to support or be involved in extremism and terrorism. It’s a gradual process so young people who are affected may not realise what’s happening.
Radicalisation is a form of harm. The process may involve:
• Being groomed online or in person
• Exploitation, including sexual exploitation
• Psychological manipulation
• Exposure to violent material and other inappropriate information
• The risk of physical harm or death through extremist acts.
Alongside this we will be alert to any early signs in children and families who may be at risk of radicalisation, on which we will act and document all concerns when reporting further.
The NSPCC states that signs of radicalisation may be:
isolating themselves from family and friends
talking as if from a scripted speech
unwillingness or inability to discuss their views
a sudden disrespectful attitude towards others
increased levels of anger
increased secretiveness, especially around internet use.
We will tackle radicalisation by:
Training all staff to understand what is meant by the Prevent Duty and radicalisation
Ensuring staff understand how to recognise early indicators of potential radicalisation and terrorism threats and act on them appropriately in line with national and local procedures
Make any referrals relating to extremism to the police (or the Government helpline) in a timely way, sharing relevant information as appropriate
Ensure our nursery is an inclusive environment, tackle inequalities and negative points of view and teach children about tolerance through British Values
Using the Government document Prevent Duty Guidance for England and Wales.
This policy was adopted by The Little Kew Nursery on 2nd July 2024
Date to be reviewed 2nd July 2025
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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Policy Statement
The Little Kew Nursery Promoting British Values Policy
We actively promote inclusion, equality of opportunity, the valuing of diversity and British values.
Under the Equality Act 2010, which underpins standards of behaviour and incorporates both British and universal values, we have a legal obligation not to directly or indirectly discriminate against, harass or victimise those with protected characteristics. We make reasonable adjustments to procedures, criteria and practices to ensure that those with protected characteristics are not at a substantial disadvantage. As we are in receipt of public funding we also have a public sector equality duty to eliminate unlawful discrimination, advance equality of opportunity, foster good relations and publish information to show compliance with the duty.
Social and emotional development is shaped by early experiences and relationships and incorporates elements of equality and British and universal values. The Early Years Foundation Stage (EYFS) supports children’s earliest skills so that they can become social citizens in an age-appropriate way, that is, so that they are able to listen and attend to instructions; know the difference between right and wrong; recognise similarities and differences between themselves and others; make and maintain friendships; develop empathy and consideration of other people; take turns in play and conversation; avoid risk and take notice of rules and boundaries; learn not to hurt/upset other people with words and actions; understand the consequences of hurtful/discriminatory behaviour.
Procedures
British Values
The fundamental British values of democracy, rule of law, individual liberty, mutual respect and tolerance for those with different faiths and beliefs are already implicitly embedded in the 2014 EYFS and are further clarified below, based on the Fundamental British Values in the Early Years guidance (Foundation Years 2015):
• Democracy , or making decisions together (through the prime area of Personal, Social and Emotional Development)
- As part of the focus on self-confidence and self-awareness, practitioners encourage children to see their role in the bigger picture, encouraging them to know that their views count, to value each other’s views and values, and talk about their feelings, for example, recognising when they do or do not need help.
- Practitioners support the decisions that children make and provide activities that involve turn-taking, sharing and collaboration. Children are given opportunities to develop enquiring minds in an atmosphere where questions are valued.
• Rule of Law, or understanding that rules matter (through the prime area of Personal, Social and Emotional Development)
- Practitioners ensure that children understand their own and others’ behaviour and its consequence.
- Practitioners collaborate with children to create rules and the codes of behaviour, for example, the rules about tidying up, and ensure that all children understand rules apply to everyone.
Individual Liberty, or freedom for all (through the prime areas of Personal, Social and Emotional Development, and Understanding the World)
- Children should develop a positive sense of themselves. Staff provide opportunities for children to develop their self-knowledge, self-esteem and increase their confidence in their own abilities, for example through allowing children to take risks on an obstacle course, mixing colours, talking about their experiences and learning.
- Practitioners encourage a range of experiences that allow children to explore the language of feelings and responsibility, reflect on their differences and understand we are free to have different opinions, for example discussing in a small group what they feel about transferring into Reception Class.
Mutual Respect and Tolerance, or treating others as you want to be treated (through the prime areas of Personal, Social and Emotional Development, and Understanding the World)
- Practitioners create an ethos of inclusivity and tolerance where views, faiths, cultures and races are valued and children are engaged with the wider community.
- Children should acquire tolerance, appreciation and respect for their own and other cultures; know about similarities and differences between themselves and others, and among families, faiths, communities, cultures and traditions.
- Practitioners encourage and explain the importance of tolerant behaviours, such as sharing and respecting other’s opinions.
- Practitioners promote diverse attitudes and challenge stereotypes, for example, sharing stories that reflect and value the diversity of children’s experiences and providing resources and activities that challenge gender, cultural or racial stereotyping.
In our setting it is not acceptable to:
- promote intolerance of other faiths, cultures and races
- fail to challenge gender stereotypes and routinely segregate girls and boys - isolate children from their wider community
- fail to challenge behaviours (whether of staff, children or parents) that are not in line with the fundamental British values of democracy, rule of law, individual liberty, mutual respect and tolerance for those with different faiths and beliefs.
Prevent Strategy
Under the Counter-Terrorism and Security Act 2015 we also have a duty “to have due regard to the need to prevent people from being drawn into terrorism”.
Legal framework
Counter-Terrorism and Security Act 2015
Further guidance
Equality Act 2010: Public Sector Equality Duty - What Do I Need to Know? A Quick Start Guide for Public Sector Organisations (Government Equalities Office 2011)
Fundamental British Values in the Early Years (Foundation Years 2015)
Prevent Duty Guidance: for England and Wales (HMG 2015)
The Prevent Duty: Departmental Advice for Schools and Childcare Providers (DfE 2015)This policy was adopted by The Little Kew Nursery on 2nd July 2024
Date to be reviewed 2nd July 2025
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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Statement of Intent
The Little Kew Nursery Risk Assessment and Management Policy
The Little Kew Nursery believes that the health and safety of children is of paramount importance. We make our setting a safe a healthy place for children, parents, staff and volunteers by assessing and minimising the hazards and risks to enable the children to thrive in a healthy and safe environment. We recognise whilst risks cannot be entirely avoided, through the careful identification, assessment and management of risks their likelihood and impact can be significantly reduced. A risk assessment is an important tool in protecting the children attending The Little Kew Nursery, by identifying hazards and putting in place risk reduction measures. The law requires that everything ‘reasonably practicable’ is done to protect people from harm.
Relevant Legislation
The Children Act 1989 and 2004
The Childcare Act 2006
SENDA 2001
Health and Safety at Work Act 1974
The Equality Act 2010
We refer to the Health and Safety Executive website to stay up to date with current guidelines.
Related Documents
Health and Safety Policy Safeguarding Child Protection Policy
Identify the Hazards
A full risk assessment is carried out by the manager yearly, to identify anything which children or adults may come into contact with and identify all hazards associated with their area of responsibility and delivery, that could reasonably be expected to cause harm. The risk assessment covers all areas used by the children and staff and the settings and activities and procedures indoors and outside. Hazards can be identified by:
Observing a task or area
Referring to available guidance and information about best practice
Looking at accident, incident and ill-health records
Checking manufacturer’s instructions
Evaluate and Assess Risk
For each hazard identified the level of risk must be evaluated – high, medium, low. This evaluation may include the level of harm presented by the hazard, the number of people involved and the likelihood of the harm occurring. An action plan should be drawn up and the necessary control measures put in place. Consideration should also be given to whether these are suitable and sufficient and whether any further control measures are required. This may include cost and other resource implications.
Risk assessments are carried out daily for the indoor and outside area. Risk assessments are undertaken in relation to specific activities or circumstances such as outing, moving equipment. Risk assessment forms may be completed by any member of staff, and passed to the appropriate person if action is required. Completed forms are stored in folder in the office.
Risk assessments should be review at least annually, or when there has been a significant change in policies, procedures, equipment or after an incident or accident.
Risk Management
All staff are responsible for ensuring that assessed risks are properly managed. This means taking action to reduce or eliminate the risk and, if necessary avoiding the risk altogether.
Staff who are unsure of the action they should take in respect of risk management, should speak to the managers.This policy was adopted by The Little Kew Nursery on 2nd July 2024
Date to be reviewed 2nd July 2025
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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The Little Kew Nursery recognises it is our moral and statutory responsibility to safeguard and promote the welfare of all our children. We endeavour to provide a safe and welcoming environment where children are respected and valued. We are alert to the signs of abuse and neglect and follow our procedures to ensure that children receive effective support, protection and justice. In this policy the term “setting” is used to refer to The Little Kew Nursery. The term “staff” is used to refer to employees and volunteers working together at The Little Kew Nursery. Our setting will work with children, parents and the community to ensure the rights and safety of children.
This safeguarding policy applies to all staff, including paid staff, volunteers, sessional workers, agency staff, one-off visitors, students or anyone working on behalf of the setting.
‘Everyone who works with children has a responsibility for keeping them safe. No single practitioner can have a full picture of a child’s needs and circumstances and, if children and families are to receive the right help at the right time, everyone who comes into contact with them has a role to play in identifying concerns, sharing information and taking prompt action.’ ‘Working Together to Safeguard Children: A guide to inter-agency working to safeguard and promote the welfare of children’ (December 2024)
Safeguarding is:
● Protecting children from maltreatment
● Preventing impairment of children's health or development ensuring that children grow up in circumstances consistent with the provision of safe and effective care
● Taking action to enable all children to have the best outcomes
What is child abuse and neglect?
Child abuse is a form of maltreatment of a child. Somebody may abuse or neglect a child by inflicting harm, or by failing to act to prevent harm. Children may be abused in a family or in an institutional or community setting by those known to them, or more rarely, by others (for example, via the internet). they may be abused by an adult or adults, or another child or children.
Key Roles
Designated Safeguarding Lead (DSL)
Casey Gibson
Deputy Designated Safeguarding Lead
Kadeem Seevakreedam
Our core safeguarding principles are:
- Safeguarding is everybody’s responsibility, and all staff members have an equal duty to take all reasonable steps to safeguard and protect the rights, health and well-being of all children who are in our care.
- All staff will be alert to any issues of concern in a child’s life.
- All allegations and suspicions of abuse will be taken seriously and responded to swiftly and appropriately.
- All staff have an equal responsibility to act on any suspicion or disclosure that may suggest a child is at risk of harm.
- All children, regardless of age, gender, ability, culture, race, language, religion or sexual identity, have equal rights to protection.
- Staff will promote fundamental British values while assisting each child’s personal, social and emotional development and understanding of the world.
- Protection of personal data will be managed according to the Data Protection Act 2018
- This policy will be reviewed annually, unless an incident or new legislation or guidance suggests the need for an earlier review date.
Our aims are to:
- to provide staff with the necessary information to enable us to meet our statutory responsibilities to promote and safeguard the wellbeing of children
- to ensure consistent good practice across the setting
- to demonstrate the setting’s commitment to safeguarding children
Key contacts
Ring 999 in an emergency or if the child is in immediate danger
Single Point of Access (SPA)
Telephone: 020 8547 5008
Hours: Monday to Thursday 8am to 5.15pm
Friday 8am to 5.00pm
Out of hours: 020 8770 5000
Making a referral if you are a professional
Local Authority Designated Officer (LADO)
Telephone: 07774 332675
Email: LADO@achievingforchildren.org.uk
Allegations against staff and volunteers (ASV) referral form
When making a LADO referral if there is a safeguarding concern for a child we would also make a SPA referral.
The Kingston and Richmond Safeguarding Children Partnership (KRSCP)
Telephone number: 07834 386459
Kingston and Richmond Safeguarding Children Partnership
The Designated Safeguarding Lead’s roles and responsibilities include
- Following the Early Years Foundation Stage Statutory Framework (2023) which sets out the standards for the safeguarding and welfare requirements which all Early Years providers must meet
- Updating safeguarding training at least every two years and attending regular KRSCP Early Years Safeguarding Forums and any other relevant training whenever necessary
- Ensuring that the setting provides a safe and welcoming environment where all children are respected and valued and encourages a culture of listening to children
- Ensuring all staff have appropriate safeguarding and child protection training and that training is cascaded to other staff members and records of training are kept
- Providing safeguarding and child protection induction for new staff, students and volunteers
- Providing support and expertise, supervision and advice for any staff member, volunteer or student with a safeguarding or child protection concern
- Completing the Kingston and Richmond Safeguarding Children’s Partnership (KRSCP) annual safeguarding audit
- Ensuring that the safeguarding and child protection policy is updated annually and that all staff have read and understood this policy
- Ensuring that policies and procedures relating to safeguarding and child protection are fully implemented by the setting and followed by staff, students and volunteers
- Embedding robust safeguarding and child protection practices across all areas of the provision
What to do if we have concerns about a child
We may become concerned or worried about a child’s care, behaviour, an injury to a child, or the risk they may be being drawn into terrorism, but the child may not have said anything to suggest that they have been abused or in danger of abuse. Every case is individual and decisions to investigate or follow up a concern will be made by Single Point of Access (SPA) or a social worker.
SPA can be contacted for initial advice and guidance.
Refer to the safeguarding processes flowchart (see ‘A’ at the end of this document)
Procedure:
We will:
- in an emergency take action to obtain urgent medical attention for the child, if required, for example, call 999
- stop other activity, responding to a suspicion of abuse takes immediate priority;
- refer to the safeguarding processes flowchart
- record who we have spoken to, any advice given and actions taken
- if there is any reason to believe that a child is subject to physical, emotional, sexual abuse or neglect, report these concerns to the SPA team or out of hours Emergency Duty Team
- complete a referral form if advised to by SPA
- ask the parent or carer about what has been observed, so long as it does not put the child at increased risk. (see Seeking consent)
- record the decision with the reason why we made the judgement if we decide not to discuss any concerns with the child’s parents
- record exactly what has been heard or seen, what has been said, and was done;
- use a body map to record injuries but will not take photographs
- keep the notes taken at the time, without amendments, omissions or addition, even though subsequent reports may be written (each page will be signed and dated)
- operate on a need-to-know basis only and not discussed with any staff or parents
What to do if a child discloses abuse:
Procedure:
We will
- ensure the immediate safety of the child
- stop all other activity and focus on what the child is saying, responding to a suspicion of abuse takes immediate priority
- seek any necessary medical treatment without delay;
- stay calm and will not express shock or disbelief
- listen carefully to what is being said, allow the child to continue at their own pace
- repeat back to the child (as accurately as possible) what was heard, to check any understanding of what the child has said
- reassure the child they are not to blame, it’s not their fault and they have done the right thing in telling us
- not promise to keep secrets and find an appropriate early opportunity to explain it will be necessary to tell someone else in order to help them and keep them safe
- ask the child if they have told anyone else
- tell the child what I will do next and with whom the information will be shared;
- ask the parent or carer about what has been disclosed, so long as it does not put the child at increased risk (see Seeking consent)
- as soon as possible, record in writing what was said, using the child’s own words. will note the date, time and names mentioned, and ensure that all records are signed and dated
- note anything the parent or carer says; and
- contact SPA
Seeking consent
While we would always seek to discuss any concerns with the child’s parents or carers and where possible, seek their agreement to make a referral to SPA, there are cases where we must not discuss concerns with them before making a referral.
Concerns must not be discussed with parents or carers before referral in the following circumstances
- where discussion would put a child at risk of significant harm
- where discussion would impede a police investigation or social work enquiry
- where sexual abuse is suspected
- where female genital mutilation (FGM) suspected to been carried out or planned
- where radicalisation or extremism is suspected within the family
- where organised or multiple abuse is suspected
- where factitious illness or induced illness is suspected
- where to contact parents/carers would place you or others at risk; or where it is not possible to contact parents or carers without causing undue delay in making the referral, advice should be sought from SPA
A decision not to see parental permission before making a referral to SPA must be recorded, and the reasons given.
What to do if an allegation of abuse is made on an adult or volunteer
Procedure:
We will:
- report the matter immediately to LADO and SPA if concerned about a child
- treat the matter seriously
- if applicable, remove the adult from the situation
- seek any necessary medical treatment for the child without delay
- make a written record of the information that includes: when the alleged incident took place (time and date), who was present, and what was said to have happened and who else may have been present
- write down exactly what is said, not what we think they have said, record the person’s actual words. Will not rephrase and will avoid interpretations, if we are not sure about a word or phrase we will clearly state this in my notes
- not attempt to investigate the matter by interviewing any potential child witnesses or the accused person but simply record the facts and information presented to them
- complete a Safeguarding Incident Recording Form and complete a chronology from the date of incident (see ‘B’ at the end of this document)
- cooperate fully with the processes of the LADO team and with any police investigations. If the LADO and police decide an allegation requires further investigation a multi-agency strategy meeting will be held to agree on who has responsibility for the actions, their timescales and what records are to be made (see ‘C’ at the end of this document)
- ensure adults involved, including those who may have been suspended, are kept informed and supported throughout the investigation
- await the outcome of the investigation before taking further action
- ensure, if it appears from the results of the investigation that the allegations are substantiated, that disciplinary action will follow, taking legal advice where necessary
- make a referral to the Disclosure and Barring Service (DBS) if the allegation is substantiated and the person concerned is dismissed
- inform Ofsted throughout the investigation as soon as is reasonably possible, but at the latest within 14 days of the allegations being made and actions taken. Ofsted may suspend my registration at any time if it considers children are at risk
If an adult tenders their resignation this must not prevent an allegation being followed up, a formal conclusion reached and action taken.
Use of mobile phones
Mobile phones, cameras and other electronic devices with imaging and
sharing capabilities
- Steps are taken to ensure children are not photographed or filmed on video for any other purpose than to record their development or their participation in events organised by us. Parents sign a consent form and have access to Famly app on what photos we share with them.
- Staff will place they’re personal phones in cupboards in the staff room and only have access to their phones on their lunch break in the office. The little Kew nursery does not allow the use of mobile phones except the nursery mobile phone which is a basic smart phone and left in the nursery office unless being used for an outing for emergencies or for any reason the nursery landline WIFI or the landline is down.
- Photos are only taken on the iPads for observations and daily photos to share with carers. We have no mobile phone signs throughout the premises and visitors are asked not to use or get their phones out whilst in the building.
- Staff are not to wear any smart watch whilst working that have a camera and any smart watches without a camera should be put on do not disturb. If a staff member was seen to abuse this, they will be asked to remove it and put away in their personal belongings and not to be worn at the setting
Cameras, photography and images
The vast majority of people who take or view photographs or videos of children do so for entirely innocent, understandable and acceptable reasons. However, due to cases of abuse to children through taking or using images, we must ensure that we have safeguards in place.
To protect the children, we will:
- obtain parents’ and carers’ consent for photographs to be taken or published on our website, famly app or in newspapers or publications
- ensure the children are appropriately dressed
- ensure the setting’s designated ipads/cameras are only used in the setting
- that where professional photographers are used, parental consent will be obtained prior to photographs being taken
- ensure that all images are stored securely
Whistleblowing
All staff should be aware of their duty to raise concerns, where they exist, about the management of child protection, which may include the attitude or actions of colleagues, poor or unsafe practice and potential failures in the settings safeguarding arrangements. The setting nurtures a culture in which all adults, including volunteers feel safe to raise, without fear of reprisal, any concerns.
- in the first instance you should raise any concerns with the Designated Safeguarding Lead
- record what you have witnessed in writing including where possible any background
- include names, other witnesses, dates, times and places as well as the nature of your concern
- DSL to include when they will send a written acknowledgement of any concerns and when they will inform you of any outcomes and actions
- contact Ofsted if not satisfied with the outcome on 0300 123 4666
The NSPCC whistleblowing helpline is available for staff who do not feel able to raise
concerns regarding child protection failures internally.
Contact details: 0808 800 5000 or email: help@nspcc.org.uk
Recruitment
During the recruitment process, not only are we checking for level 2, 3 4 and so on childcare qualifications but also we do require all staff to have an enhanced DBS, and The little Kew nursery do ask all staff to be on the Update service in order for a check to be done on the staffs DBS to ensure nothing has changed. Before a start date and ensure we have two references from the most recent employer, we also book a trial day to see how they are with the children. If for any reason a staff member has a DBS but is not on the update service when they start with us we will do a new DBS for them and risk assess to ensure they are not left alone with children or doing any toilet trips or nappy changes until we have a DBS that was done within the last 6 months or on the update service.
When a new member of staff starts with The little Kew nursery they are enrolled onto level 1 safeguarding with AFC, this gives them an introduction to safeguarding and key contacts. This is delivered online before them commence employment. The owner regularly asks the staff on who they would contact if every worried regarding a child to keep the information fresh in their minds as well as posters throughout the nursery.
The little Kew nursery have outside groups for extra curriculum come into the nursery. The children get to do Yoga and a Drama class each week. Each of the visitors who come in also have enhanced DBS and are never left alone with the children.
Online Safety:
We adopt a whole setting approach to online children’s safety which seeks to reduce risk as far as possible without depriving children of the benefits provided by technology and the internet.
The breadth of issues classified within online safety is considerable, but can be categorised into four main areas of risk:
Content: Being exposed to illegal, inappropriate, or harmful material.
Contact: Being subjected to harmful online interaction with other users.
Conduct: Personal online behaviour that increases the likelihood of, or causes, harm.
Commerce: Risks such as online gambling, inappropriate advertising, phishing and/ or financial scams.
The nursery does all it reasonably can to limit the children’s exposure to the above risks in nursery. It has filters and monitoring systems in place, which are designed to protect children from online abuse without imposing unreasonable restrictions and preventing children benefiting from the wealth of resources available online.
Food and Drink Safety
The Little Kew Nursery is committed to providing healthy, balanced, and nutritious meals, snacks, and drinks to all children, in line with the Early Years Foundation Stage (EYFS) nutrition guidance. Fresh drinking water is always accessible.
To ensure safe eating practices:
A member of staff with a valid paediatric first aid certificate will always be present during meal and snack times.
Before admission, we gather detailed information about any special dietary needs, allergies, intolerances, or health requirements for each child. This information is shared with all relevant staff.
We work closely with parents, carers, and health professionals to create and regularly update allergy action plans, ensuring all staff understand symptoms and treatments for allergies and anaphylaxis.
Food is prepared according to each child’s developmental stage and individual needs, avoiding assumptions based on age alone.
Children are seated safely in appropriate seating (e.g., highchairs) in a designated eating area with minimal distractions.
Children are supervised within sight and hearing at all times during eating to promptly identify and respond to choking or allergic reactions.
Any choking incidents are recorded with details, shared with parents/carers, and reviewed to prevent future risks.
Food preparation areas are maintained hygienically, and all staff involved in food handling receive food hygiene training.
Confidentiality and sharing information
The setting will ensure all staff understand that child protection issues warrant a high level of confidentiality. This is not only out of respect for the child and staff involved, but also to ensure that information being released into the public domain does not compromise evidence. Staff will only discuss concerns with the designated person or manager. That person will then decide who else needs to have the information and they will disseminate it on a ‘need-to-know’ basis.
Child protection information will be stored and handled in line with the Data Protection Act 2018 principles.
Record of concern forms and other written information will be stored in a locked facility and any electronic information will be password protected and only made available to relevant individuals. We are registered with the Information Commissioner’s Office (ICO) and follow the guidelines required. We will develop effective links with relevant agencies and cooperate as required with any enquiries regarding child protection matters, including attendance at case conferences.
Date of next review: 28th October 2026
Date written/last review: 27th April 2025
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At The Little Kew Nursery, we aim to ensure that all children have sufficient sleep to support their development and natural sleeping rhythms in a safe, calm and supervised environment.
The safety of babies during sleep is paramount. Our practice follows current guidance from the Lullaby Trust and recognised safer sleep guidance to minimise the risk of Sudden Infant Death.
Safe Sleep Practices for Babies and Young Children
We ensure that:
Babies are always placed on their backs to sleep.
If a baby rolls onto their tummy during sleep, staff will gently return them to their back unless the baby is able to independently roll from back to front and back again, in which case they will be allowed to find their own position.
Babies and toddlers are never put down to sleep with a bottle or allowed to self-feed while lying down.
Babies and children are visually monitored while sleeping, with attention to breathing, colour, and general well-being.
Sleep checks are carried out at frequent, appropriate intervals based on age, stage of development, and individual risk assessment, and are recorded appropriately.
Babies and children are never left unsupervised while sleeping and are always within sight or hearing of staff.
Children will only sleep in safe, designated sleep areas within staff-supervised environments.
Safe Sleep Environment
We maintain a safe sleeping environment by ensuring:
Room temperatures are regularly monitored to maintain a comfortable sleeping environment.
Babies are appropriately dressed for sleep to avoid overheating.
Clean, light bedding is used and changed regularly.
Mattresses and sleep equipment meet current British Safety Standards.
Mattress covers are used with a clean fitted sheet.
Cots are kept free from cot bumpers, toys, loose bedding, or clutter.
Comforters may be used where appropriate following risk assessment and parent agreement.
All cords, blinds, drawstrings, and potential hazards are kept safely out of reach.
Each child is provided with clean, individually labelled bedding where required.
Bedding is cleaned regularly and at least weekly, or more frequently if soiled.
The nursery operates a strict no smoking policy.
Sleep Equipment and Alternative Sleeping Arrangements
Babies will normally sleep in cots or approved sleep mats.
Prams may only be used for sleep where they are flat, safe, and have been risk assessed and agreed in writing with parents/carers.
Children who fall asleep in arms or during activities will be transferred promptly and safely to a suitable sleep surface.
Individual Sleep Routines and Parent Partnership
We recognise the importance of working in partnership with parents/carers to support each child’s sleep needs.
Parents/carers complete a sleep routine form with their child’s key person when the child starts at nursery.
This information is reviewed and updated regularly.
Individual sleep routines are followed wherever possible rather than applying one fixed sleep schedule.
Staff will not force a child to sleep or prevent a child from sleeping against their will.
Children will not normally be woken once asleep unless there is a safeguarding or safety reason.
Where a child has an unusual sleep pattern or requirement (for example a medical reason or non-standard sleeping position), this will be discussed with parents/carers and:
A sleep risk assessment will be completed.
Written parental consent will be obtained.
Where appropriate, written medical guidance will be followed.
Sleep Environment and Daily Practice
We provide a calm and supportive environment for sleep by:
Dimming lights and using soft background music where appropriate.
Ensuring children who are not sleeping can continue to engage in appropriate play and learning activities.
Ensuring staffing arrangements support both sleeping and non-sleeping children safely.
Taking children outdoors or organising alternative activities for those not requiring sleep where appropriate.
Monitoring, Recording and Communication
Staff will carry out and record sleep checks at appropriate intervals.
Any changes in sleep patterns or behaviour are recorded and shared with parents/carers.
Key persons will discuss sleep and rest patterns with parents/carers at the end of each day where relevant.
Risk Assessment
Individual sleep risk assessments will be completed for babies and children where required, including those under 6 months, with medical needs, or with specific sleep arrangements.
Risk assessments will be reviewed regularly and updated in partnership with parents/carers.
Policy Review
This policy was adopted by The Little Kew Nursery on: 2nd July 2024
Signed on behalf of the provider:
Name: CASEY GIBSON
Role: DIRECTOR -
The Little Kew Nursery
Sickness, Illness and Infection Prevention & Control Policy
Policy Statement
At The Little Kew Nursery, we are committed to promoting the health, safety and wellbeing of every child in our care. We recognise that children learn best when they are healthy and comfortable and we work closely with families to minimise the spread of illness whilst supporting children's individual health needs.
We follow current guidance from the UK Health Security Agency (UKHSA), NHS and Ofsted to help reduce the spread of infectious diseases and provide a safe environment for all children, staff and visitors.
Promoting Good Health
We promote children's health by:
Encouraging regular hand washing using soap and water throughout the day.
Teaching good respiratory hygiene by encouraging children to catch coughs and sneezes in tissues before washing their hands.
Providing a balanced and nutritious menu, healthy snacks and drinking water throughout the day.
Maintaining high standards of cleanliness throughout the nursery.
Cleaning and disinfecting toys, equipment and frequently touched surfaces daily.
Ensuring rooms are well ventilated.
Encouraging outdoor play and physical activity.
Supporting families with information about vaccinations and common childhood illnesses.
Providing opportunities for children to rest and sleep when needed.
When Children Should Stay at Home
Parents are asked to keep their child at home if they are:
Generally unwell.
Have a temperature.
Have vomited or have diarrhoea.
Have an infectious illness that requires exclusion under UKHSA guidance.
Are unable to comfortably take part in normal nursery activities.
Children attending nursery should be well enough to enjoy all aspects of the nursery day, including outdoor play where appropriate.
If a Child Becomes Unwell at Nursery
If a child becomes unwell whilst attending nursery:
They will be cared for by a familiar member of staff.
They will be made as comfortable as possible in a quiet area.
Parents or emergency contacts will be contacted as soon as possible.
Where necessary, parents will be asked to collect their child promptly.
Temperatures and Calpol
If a child develops a temperature of 38°C (100.4°F) or above whilst attending nursery:
Parents will be contacted immediately.
If parents cannot be reached and written permission has already been provided on the child's registration forms, staff may administer one age-appropriate dose of liquid paracetamol (Calpol) to make the child more comfortable whilst awaiting collection.
All medication administered will be recorded and parents informed.
Children should remain at home until their temperature has returned to normal naturally without medication. We recommend children remain away from nursery for at least 24 hours after a fever.
If a child's temperature reaches 40°C or above, or staff have concerns regarding the child's condition, emergency services (999) will be called immediately.
Vomiting and Diarrhoea
Children who have vomited or experienced diarrhoea must remain away from nursery until they have been symptom-free for 48 hours after their last episode.
This helps prevent the spread of stomach bugs throughout the nursery.
Antibiotics
Children starting a course of antibiotics for an infectious illness should remain at home for the first 24 hours, unless the medication forms part of an ongoing medical care plan and the child is otherwise well.
Hand, Foot and Mouth Disease
Hand, Foot and Mouth Disease is common in young children and spreads easily.
Parents should notify the nursery if their child has been diagnosed.
Children who are otherwise well, have no temperature and are able to participate in normal nursery activities may usually continue to attend in accordance with current UKHSA guidance.
If a child develops a fever, appears distressed, is unable to eat or drink comfortably due to mouth ulcers or becomes generally unwell, parents will be contacted and asked to collect their child.
During periods where several cases occur, the nursery will increase cleaning procedures, reinforce hand hygiene and notify parents that the illness is circulating.
Chickenpox
Children diagnosed with Chickenpox should remain at home until all spots have crusted over.
Parents should notify the nursery as soon as possible if their child develops Chickenpox.
If Chickenpox develops whilst attending nursery, parents will be contacted to collect their child.
Unexplained Rashes
Children who develop an unexplained rash during the nursery day will be assessed by the Nursery Manager or senior member of staff.
Parents may be asked to collect their child where:
The child has a temperature.
The child appears generally unwell.
The rash is widespread or rapidly developing.
The rash requires medical assessment.
Staff are unable to determine whether the child is well enough to remain at nursery.
Children may return once medically assessed or when it is appropriate in line with current UKHSA guidance.
Infection Prevention and Control
To minimise the spread of illness, The Little Kew Nursery will:
Encourage frequent hand washing by children and staff.
Promote good respiratory hygiene.
Clean and disinfect toys, equipment and high-touch surfaces daily.
Clean bodily fluid spillages immediately using appropriate cleaning products and PPE.
Ensure suitable ventilation throughout the nursery.
Follow effective nappy changing and toileting procedures.
Use appropriate Personal Protective Equipment (PPE) when required.
Encourage children and staff to stay home when unwell.
Inform parents when contagious illnesses are circulating within the nursery.
Increase cleaning and hygiene procedures during outbreaks.
Seek advice from the UK Health Security Agency Health Protection Team where appropriate.
Outbreak Management
If several children or staff develop the same infectious illness, the nursery will:
Monitor the number of cases.
Increase cleaning and disinfection throughout the setting.
Reinforce hand hygiene with children and staff.
Inform parents of illnesses circulating within the nursery.
Follow advice provided by UKHSA where necessary.
Medication
Medication will only be administered with written parental consent, except in an emergency where prior written permission has been provided.
All medication must:
Be prescribed for the individual child (unless it is an agreed emergency medication).
Be in its original container with the pharmacy label attached.
Be within its expiry date.
Medication administered will be recorded and signed by staff, with parents asked to countersign upon collection.
Children with long-term medical conditions, allergies or emergency medication will have an Individual Healthcare Plan in place.
Hospital Treatment
If emergency medical treatment is required:
Staff will call 999 immediately.
Parents will be contacted without delay.
A senior member of staff will accompany the child to hospital if required until parents arrive.
Staffing ratios within nursery will be maintained.
Head Lice
Parents are encouraged to check their child's hair regularly.
If head lice are found, treatment should begin promptly and parents should inform the nursery so other families can be reminded to check their children's hair.
Children do not need to be excluded once treatment has started.
Refusal of Admission
The Nursery Manager reserves the right to refuse admission to any child who is unwell or whose attendance may pose a risk to their own health or the health of others.
Each situation will be assessed individually, taking into account the child's wellbeing, current UKHSA guidance and the nursery's duty of care.
This policy was adopted by the Little Kew nursery on the 30th June 2026
Signed on behalf of Nursery Director
Casey Gibson
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Social media is a large part of the world we live in and as such at The Little Kew Nursery we need to make sure we protect our children by having procedures in place to ensure the safe use.
We use Facebook / Twitter / *Instagram to share posts/pictures of the experiences / activities the children have accessed at nursery, as well as to post updates/reminders and links to best practice.
In order to safeguard children we ensure:
We have prior written permission in place from parents/carers before posting any images of children
Do not allow others to post on our social media pages, i.e. designated person/ management can post on the page
We have a closed page which only parents/carers and others who have been invited to join the group can view and comment on the posts
* Have separate permission to use any images for any open public pages that we use for marketing purposes
We monitor comments on all posts and address any concerns immediately.
Staff use of social media
We require our staff to be responsible and professional in their use of social networking sites in relation to any connection to the nursery, nursery staff, parents/carers or children.
When using social networking sites such as Facebook or Instagram we ask staff:
Not to name the setting they work at
Not to make comments relating to their work or post pictures in work uniform
Not to send private messages to any parents/family members
Direct any parent questions relating to work via social networking sites, to the manager
Ensure any posts reflect their professional role in the community (e.g. no inappropriate social event photos or inappropriate comments i.e. foul language)
Report any concerning comments or questions from parents to the manager/safeguarding lead
Follow the staff behaviour policy
Not post anything that could be construed to have any impact on the nursery’s reputation or relate to the nursery or any children attending the nursery in any way
To follow this in conjunction with the whistleblowing policy.
If any of the above points are not followed then the member of staff involved will face disciplinary action, which could result in dismissal.
*Nursery settings are advised at their discretion to decide if staff and parents/carers can connect on social media and should update the procedures based on this decision.
All electronic communications between staff and parents/carers should be professional and take place via the official nursery communication channels, e.g. work emails and phone numbers. This is to protect staff, children and parents.
Parents and visitors’ use of social networking
We promote the safety and welfare of all staff and children and therefore ask parents and visitors not to post, publicly or privately, information about any child on social media sites such as Facebook, Instagram and Twitter.We ask all parents and visitors to follow this policy to ensure that information about children, images and information do not fall into the wrong hands.
We ask parents not to:
Send friend requests to any member of nursery staff*
Screen shot or share any posts or pictures from the nursery on social media platforms (these may contain other children in the pictures)
Post any photographs to social media that have been supplied by the nursery with other children in them (e.g. Christmas concert photographs or photographs from an activity at nursery).
We ask parents to:
Share any concerns regarding inappropriate use of social media through the official procedures (please refer to the Parents as partners policy, complaints procedures and grievance policy).
This policy was adopted by The Little Kew Nursery on 2nd July 2024
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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Sun Safety Policy
Policy Statement
At The Little Kew Nursery, we believe that outdoor play is an essential part of children's learning, development and wellbeing. We encourage children to enjoy the outdoors in all seasons while ensuring they are protected from the harmful effects of the sun.
Sunlight is important for helping our bodies produce vitamin D; however, overexposure to ultraviolet (UV) radiation can damage the skin and increase the risk of skin cancer later in life. As children's skin is more delicate than adults', they are particularly vulnerable to sunburn and long-term sun damage.
This policy outlines the measures we take to ensure children, staff and visitors remain safe whilst enjoying outdoor activities during warm and sunny weather.
Aim
The aims of this policy are to:
Protect children, staff and visitors from harmful UV exposure.
Promote safe outdoor learning and play.
Encourage healthy sun-safe habits from an early age.
Work in partnership with parents and carers to ensure children are appropriately protected.
Reduce the risk of sunburn, dehydration and heat-related illness.
Our Sun Safety Procedures
At The Little Kew Nursery we will:
Outdoor Play
Continue to provide daily opportunities for outdoor learning and play throughout the year.
Carefully plan outdoor activities during periods of hot weather.
Limit prolonged exposure to direct sunlight, particularly during the hottest part of the day where reasonably practicable.
Move activities into shaded areas or indoors when UV levels and temperatures become particularly high.
Ensure children have regular opportunities to cool down.
Shade
We will:
Make full use of natural shade provided by trees and structures.
Use canopies, parasols or other shaded areas wherever possible.
Encourage children to play in shaded areas during the hottest periods of the day.
Clothing
Parents are asked to provide suitable clothing during sunny weather.
Children should wear:
Lightweight, loose-fitting clothing.
Tops that cover the shoulders.
A wide-brimmed hat or legionnaire-style sun hat that protects the face, ears and neck.
Suitable footwear for outdoor play.
If a child arrives without suitable clothing, the nursery will provide spare clothing or encourage play in shaded areas where possible.
Sunscreen
Parents are asked to:
Apply sunscreen to their child before arriving at nursery on sunny days.
Provide written consent for nursery staff to reapply sunscreen during the day.
Supply a clearly labelled bottle of sunscreen if their child requires a specific brand due to allergies or sensitive skin.
The nursery may provide sunscreen where parental consent has been given. We use a broad-spectrum sunscreen with a minimum SPF 30 and high UVA protection.
Staff will assist younger children with reapplying sunscreen before extended outdoor play where appropriate.
Children able to do so will be encouraged to apply sunscreen independently under adult supervision to promote self-care skills.
Hydration
Children have continuous access to fresh drinking water throughout the nursery day.
During warm weather staff will:
Encourage children to drink water regularly.
Offer additional drinks throughout the day.
Monitor children for signs of dehydration or overheating.
Babies and Young Children
Extra care will be taken with babies and younger children.
Where possible they will:
Remain in shaded areas.
Avoid prolonged exposure to direct sunlight.
Be closely monitored during hot weather.
Learning About Sun Safety
Children will be supported to develop an understanding of how to keep themselves safe in the sun through age-appropriate discussions and everyday routines.
Staff will encourage children to:
Wear their hats.
Drink plenty of water.
Seek shade when it is hot.
Understand why sunscreen is important.
Sun safety will be promoted positively without causing fear or anxiety.
Staff Responsibilities
All staff are responsible for:
Following this policy.
Supervising children during outdoor play.
Encouraging children to wear hats and protective clothing.
Supporting children with sunscreen application where parental consent has been given.
Monitoring children for signs of sunburn, heat exhaustion or dehydration.
Reporting any concerns immediately to the Nursery Manager.
Parents' Responsibilities
Parents and carers are asked to:
Apply sunscreen before bringing their child to nursery during sunny weather.
Provide written consent for sunscreen to be reapplied where required.
Supply a named sun hat every day during warmer months.
Dress children in lightweight clothing that covers their shoulders where possible.
Inform the nursery of any allergies or skin conditions affecting sunscreen use.
Educational Visits and Outdoor Activities
When children attend walks, visits or outdoor learning activities away from the nursery, staff will ensure appropriate sun protection measures are in place.
This may include:
Taking drinking water.
Carrying spare sunscreen where consent has been provided.
Ensuring children wear hats.
Seeking shade during breaks.
Adjusting activities if weather conditions become too hot.
Extreme Heat
During periods of exceptionally hot weather, the Nursery Manager may adapt the daily routine to protect children and staff.
This may include:
Spending more time indoors.
Increasing shaded play opportunities.
Offering additional drinks and rest periods.
Adjusting or postponing strenuous outdoor activities.
This policy was adopted by the Little Kew nursery on the 30th June 2026
Signed on behalf of Nursery Director
Casey Gibson
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We comply with health and safety regulations and the Safeguarding and Welfare Requirements of the Early Years Foundation Stage in making our setting a no-smoking environment – both indoors and outdoors. This not only includes the use of cigarettes but also e-cigarettes and vapes.
All staff, parents and volunteers are made aware of our No-smoking Policy.
We display no-smoking signs.
The No-smoking Policy is stated in our information for parents.
This policy was adopted by The Little Kew Nursery on 2nd July 2024
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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Legislation
This policy has been developed with regard to:
Special Educational Needs and Disability (SEND) Code of Practice: 0 to 25 years (2015)
Children and Families Act 2014 (Part 3)
Equality Act 2010
Working Together to Safeguard Children (latest statutory guidance)
Statutory Framework for the Early Years Foundation Stage (EYFS) 2024
Statement of Intent
At The Little Kew Nursery we are committed to providing an inclusive environment where every child is valued, respected and supported to achieve their full potential.
We recognise that every child develops at their own pace and celebrate the unique strengths, interests and abilities of all children, including those with Special Educational Needs and Disabilities (SEND) and those who are neurodivergent.
We are committed to ensuring that no child is disadvantaged or discriminated against because of a disability, additional need or learning difference. We make reasonable adjustments wherever practicable to ensure that every child can fully access all areas of nursery life.
We work in close partnership with parents, recognising them as their child's first and most important educators, together with outside professionals where appropriate, to ensure children receive the support they need to thrive.
SEND Lead (SENCO)
The Little Kew Nursery has a designated Special Educational Needs and Disabilities Coordinator (SEND Lead/SENCO).
Our SEND Lead is:
Natalie Grabban
The SEND Lead is responsible for:
Ensuring all practitioners understand their responsibilities towards children with SEND.
Supporting colleagues to identify and meet children's individual needs.
Coordinating the graduated approach of Assess, Plan, Do and Review.
Working closely with parents, carers and outside agencies.
Coordinating referrals where appropriate.
Maintaining confidential SEND records.
Supporting staff through training and professional development.
Monitoring the effectiveness of SEND provision throughout the nursery.
Our Commitment
We will:
Recognise each child's individual strengths, interests and abilities.
Provide an inclusive learning environment where every child can participate fully.
Make reasonable adjustments to remove barriers to learning wherever possible.
Ensure high aspirations for every child regardless of their starting point.
Work in partnership with parents and carers at every stage of the SEND process.
Work closely with health professionals, the Local Authority and other agencies to secure appropriate support.
Promote children's confidence, independence and wellbeing.
Respect children's views and involve them in decisions appropriate to their age and stage of development.
Ensure all practitioners receive appropriate SEND training and ongoing professional development.
Neurodiversity
At The Little Kew Nursery we recognise and value neurodiversity.
We understand that children learn, communicate, interact and experience the world in different ways. We celebrate these differences and adapt our practice to support each child's individual learning style, communication needs and sensory preferences wherever possible.
Transition
The Little Kew Nursery recognises that transitions can be particularly significant for children with SEND.
We work closely with parents, schools, childminders and other early years settings to ensure that transitions are carefully planned and individual information is shared (with parental consent) to support continuity of care and learning.
Additional transition visits may be arranged where appropriate to help children become familiar with their new environment.
Confidentiality
Information relating to children's SEND needs will be treated as confidential.
Records will be stored securely and shared only with those professionals who need the information to support the child, and wherever possible with the knowledge and agreement of parents, in accordance with UK data protection legislation.
Policy Review
This policy will be reviewed annually or sooner if there are changes to legislation, statutory guidance or nursery practice.
Policy Adopted: 2 July 2024
Last Reviewed: July 2026
Signed on behalf of The Little Kew Nursery
Name: Casey Gibson
Role: Director
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At our setting we expect children to be picked up at the agreed/usual contracted time. In the event that a child is not collected by an authorised adult at the end of a session, we put into practice agreed procedures.
We inform parents/carers of our procedures so that, if they are unavoidably delayed, they will be reassured that their children will be properly cared for.
Parents of children starting at the setting are asked to provide the following specific information, which is recorded on our Application Form and Medical Card:
Home address and telephone.
Mobile telephone number .
Place of work and telephone number (if applicable).
Name, telephone number, mobile number of authorised adults to collect the child from the setting, for example, a childminder or grandparent.
Who has parental responsibility for the child.
Information about who may not have legal access to the child.
If, on occasions, parents are aware they are going to be late, they must seek agreement from the manager before it occurs. The information will be recorded in the diary/register.
On occasions when parents, or the persons normally authorised to collect the child, are not able to collect the child, they provide us with details of the name and telephone number of the person who will be collecting their child. The information will be recorded in the diary/register. We agree with parents how to verify the identity of the person who is to collect their child - if the person is unknown to us they will need to provide the password provided by parents.
Children collected between more than 30 minutes later than expected will be deemed to be present for an additional hour and parents will be charged for this time.
Parents of children collected up to 15 later minutes later than expected will be reminded of the correct time and asked if there is a genuine reason for the late collection. Parents will be reminded that they should telephone the manager before the collection time to tell them if they have been delayed.
We inform parents that we apply our child protection procedures in the event that their children are not collected by an authorised adult within 30 minutes after the expected time or the setting has closed. The group leader responsible for the child will be expected to stay on the premises until the situation is resolved.
Children who are not collected within 30 minutes of the expected time will become the responsibility of the Social Services Department. We will:
Call the parents on the given contact numbers, if no one is available we will;
Call the additional emergency contact numbers, if no one is available we will;
Call the SPA Team (Single Point of Access) on 020 8547 5008 between office hours or 020 8770 5000 out of office hours.
This policy was adopted by The Little Kew Nursery on 2nd July 2024
Signed on behalf of the provider Name of signatory CASEY GIBSONRole of signatory (e.g. chair, director or owner) DIRECTOR
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Whistleblowing Policy
(Linked to Safeguarding Policy – The Little Kew Nursery)
Policy Statement
At The Little Kew Nursery, we are committed to the highest standards of safeguarding, honesty, integrity, and accountability. In line with our Safeguarding Policy, staff, students, and volunteers are encouraged to raise concerns about any aspect of the setting’s practice, including concerns about the actions or behaviour of colleagues, managers, or volunteers.
This policy ensures that anyone who raises concerns in good faith is protected from victimisation, harassment, or disadvantage.
What is Whistleblowing?
Whistleblowing is when you raise a concern about wrongdoing, risk, or malpractice that affects others (children, staff, families, or the organisation).
This includes concerns about:· Child protection and safeguarding failures.
· Unsafe practices that may put children at risk of harm.
· Poor or illegal conduct by staff, managers, or volunteers.
· A culture where children’s voices are not heard or respected.
Responsibilities
· All staff, students, and volunteers have a duty to raise concerns where they believe the safety or welfare of a child is at risk.
· The Designated Safeguarding Lead (DSL) will investigate concerns in line with safeguarding procedures.
· Management will ensure all whistleblowing concerns are taken seriously, investigated promptly, and acted upon.
Reporting Concerns Internally
If you are concerned about unsafe practice, abuse, or malpractice, you should:
1. Raise your concern with the DSL (Casey Gibson) or the Deputy DSL (Kadeem Seevakreedam).
2. Record your concern factually in writing, including dates, times, names, and details of what you have witnessed or heard.
3. The DSL/Manager will acknowledge receipt of your concern and keep you informed of actions taken where appropriate.
If You Are Not Satisfied
If you feel your concern has not been properly addressed, or it relates to management or safeguarding leadership, you can escalate it externally:
· Ofsted Whistleblowing Hotline: 0300 123 3155 / whistleblowing@ofsted.gov.uk
· NSPCC Whistleblowing Advice Line: 0800 028 0285 / help@nspcc.org.uk
· Local Authority Designated Officer (LADO) – if the concern relates to a member of staff.
· Single Point of Access (SPA) – if the concern relates directly to a child at risk.
Protection for Whistleblowers
· You will not suffer any form of victimisation or detriment as a result of raising a concern in good faith.
· Concerns can be raised confidentially. Your identity will only be shared if required for investigation purposes and with your consent.
· Malicious or deliberately false allegations may result in disciplinary action.
Links to Other Policies
This policy should be read alongside:
· Safeguarding and Child Protection Policy
· Complaints Policy
· Safer Recruitment Policy
Review
This policy will be reviewed annually, or sooner if there are changes in legislation or guidance.
Adopted: September 2025
Signed: Casey Gibson, Director